SCHEDULE O
(Form 990 or 990-EZ)

Department of the Treasury
Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ

Complete to provide information for responses to specific questions on
Form 990 or 990-EZ or to provide any additional information.
MediumBullet Attach to Form 990 or 990-EZ.
MediumBullet Information about Schedule O (Form 990 or 990-EZ) and its instructions is at
www.irs.gov/form990.
OMB No. 1545-0047
2016
Open to Public
Inspection
Name of the organization
UNITED WAY OF GREATER KANSAS CITY INC
 
Employer identification number

44-0545812
Return Reference Explanation
FORM 990, PART III, LINE 4A HUMAN SERVICE NEEDS OF THE KANSAS CITY METROPOLITAN AREA. THE FIRST OF THESE INVOLVES PROVIDING ANNUAL FINANCIAL SUPPORT TO PROGRAMS DELIVERING HEALTH AND HUMAN SERVICE OUTCOMES FOR INDIVIDUALS AND FAMILIES IN THREE AREAS: EDUCATION, INCOME AND HEALTH. UNITED WAY PROVIDES SUPPORT TO MORE THAN 300 PROGRAMS IN 160 AREA HEALTH AND HUMAN SERVICE AGENCIES. PROGRAMS ARE SCREENED BASED ON UNIFORM CRITERIA THAT ASSESS THE STRENGTH OF PROGRAMS' METHODOLOGY, CAPACITY, PARTICIPANT OUTCOMES AND FIT WITH UNITED WAY COMMUNITY IMPACT AGENDA. THROUGH A SECOND APPROACH, UNITED WAY ENGAGES HUMAN SERVICE PROVIDERS AND OTHER COMMUNITY PARTNERS (INCLUDING GOVERNMENT, FOUNDATIONS, PLANNING AGENCIES, AND OTHERS) IN COLLABORATIVE WORK AIMED AT CHANGING COMMUNITY CONDITIONS THAT RESULT IN HEALTH AND HUMAN SERVICES NEEDS. THIS WORK IS ORGANIZED UNDER THE THREE PRIORITY OUTCOMES IDENTIFIED ABOVE AND USES A TOOLBOX OF STRATEGIES AIMED AT SPECIFIC TARGET ISSUES. THE TOOLBOX APPROACH INVOLVES PUBLIC POLICY ADVOCACY, DIRECT SERVICE PROGRAMMING, SYSTEMS CHANGE WORK, AND DONOR AND VOLUNTEER ENGAGEMENT. UNITED WAY HAS IDENTIFIED A SPECIFIC COMMUNITY CHANGE OUTCOME AND TARGET POPULATION IN EACH AREA. THEY ARE AS FOLLOWS: INCOME: PROMOTE FINANCIAL STABILITY FOR THE WORKING POOR, FAMILIES WITH CHILDREN AND AT-RISK YOUNG ADULTS. PROVIDE ESSENTIAL LIFE SUSTAINING BASIC NEEDS, SUCH AS FINANCIAL AID, FOOD AND CLOTHING TO INDIVIDUALS AND FAMILIES DURING CRISES. PROVIDE ACCESS TO SHELTER AND TRANSITIONAL HOUSING, AND SUPPORT TO ACHIEVE AND MAINTAIN PERMANENT HOUSING. EDUCATION: PROVIDE CHILDREN AND YOUTH, AND THEIR FAMILIES WITH DEVELOPMENTALLY APPROPRIATE LEARNING OPPORTUNITIES. PROVIDE ENHANCED ACADEMIC AND SOCIAL SUPPORT FOR STRUGGLING STUDENTS. PROVIDE CHILDREN AND YOUTH WITH EXTRA STRUCTURE AND PERSONAL INTERACTION WITH CARING ADULTS. OFFER EDUCATION AND SKILLS TRAINING TO PREVENT TRAUMA FROM VIOLENCE AND ABUSE/NEGLECT. HEALTH: IMPROVE ACCESS TO HEALTH CARE SERVICE PHYSICAL, MENTAL AND DENTAL. PROMOTE WELLNESS AND HEALTHY LIVING. OFFER SUPPORT TO VICTIMS OF ABUSE/NEGLECT AND VIOLENCE TO HELP THEM REGAIN A HEALTHY AND PRODUCTIVE LIFE. HELP PEOPLE AVOID OR OVERCOME SUBSTANCE ABUSE AND ADDICTION. SUPPORT SENIORS AND PEOPLE WITH DISABILITIES TO LIVE AS INDEPENDENTLY AS POSSIBLE.
FORM 990, PART III, LINE 4B UNITED WAY 2-1-1 IS AN EASY-TO-REMEMBER CENTRAL PHONE NUMBER CONNECTING PEOPLE WITH AVAILABLE HEALTH AND HUMAN SERVICES AND VOLUNTEER OPPORTUNITIES. UNITED WAY 2-1-1 IS AVAILABLE 24/7/365, AND IS COMPLETELY FREE AND CONFIDENTIAL. TRAINED, PROFESSIONAL CALL SPECIALISTS WORK WITH CALLERS TO DETERMINE THE MOST APPROPRIATE REFERRAL(S), UTILIZING A COMPREHENSIVE RESOURCE DATABASE. UNITED WAY 2-1-1 PROVIDES LANGUAGE TRANSLATION CAPACITY IN 150 LANGUAGES. THE UNITED WAY OF GREATER KANSAS CITY 2-1-1 SERVES RESIDENTS OF 16 COUNTIES IN MISSOURI (ANDREW, BATES, BUCHANAN, CALDWELL, CASS, CLAY, CLINTON, DEKALB, HENRY, JACKSON, JOHNSON, LAFAYETTE, PETTIS, PLATTE, SALINE, RAY) AND 7 COUNTIES IN KANSAS (DONAPHAN, FRANKLIN, JOHNSON, LEAVENWORTH, LINN, MIAMI, WYANDOTTE). UNITED WAY 2-1-1 MAKES IT POSSIBLE FOR PEOPLE IN NEED OF INFORMATION OR SERVICES TO NAVIGATE THE COMPLEX AND FRAGMENTED HUMAN SERVICES DELIVERY SYSTEM. THE ULTIMATE GOAL IS TO EMPOWER INDIVIDUALS TO BECOME THEIR OWN ADVOCATE AND FOSTER SELF-SUFFICIENCY. SHORT-TERM SUCCESS IS MEASURED BY UTILIZATION OF THE SERVICE, UTILIZING INDICATORS SUCH AS CALL VOLUME, NEEDS PRESENTED, AND UNMET NEEDS. IN ADDITION, FOLLOW-UP CALLS ARE CONDUCTED ON A TARGETED PERCENTAGE OF CALLS TO DETERMINE SATISFACTION WITH THE SERVICE, WHETHER THE CALLER RECEIVED ASSISTANCE AS A RESULT OF THE REFERRAL(S), AND HOW THE CALLER HEARD OF UNITED WAY 2-1-1. IN THE YEAR ENDED APRIL 30TH, 2017, CALL VOLUME REACHED 115,502 CALLS and 258 emails. INCREASINGLY, UNITED WAY 2-1-1 IS UTILIZED AS A RESOURCE IN COLLABORATIVE EFFORTS THAT ADDRESS HEALTH AND HUMAN SERVICE NEEDS OF THE COMMUNITY. FOR EXAMPLE, KC CASH, A COALITION OF VOLUNTEER INCOME TAX ASSISTANCE (VITA) PROVIDERS FOR LOW-INCOME FAMILIES UTILIZED UNITED WAY 2-1-1 AS A CENTRALIZED INFORMATION RESOURCE FOR VITA SITES THROUGHOUT THE COMMUNITY. THE NUMBER IS PUBLICIZED WHEN TAX SEASON BEGINS AND 2-1-1 CALL SPECIALISTS HELP CALLERS DETERMINE IF THEY ARE ELIGIBLE FOR ASSISTANCE AND HELP THEM TO FIND THE VITA SITE CLOSEST TO THEIR HOME.
FORM 990, PART III, LINE 4C THE CITIZEN ASSIST PROGRAM (C.A.P.) IS AN INNOVATIVE PROGRAM THAT PROVIDES NON-EMERGENCY SOCIAL SERVICES AND HEALTH CARE TO INDIVIDUALS AND FAMILIES IN THEIR ENVIRONMENT. C.A.P. WORKS BY OBTAINING REFERRALS FOR CLIENTS WHO ACCESS THE EMERGENCY RESPONSE SYSTEM FOR NON-EMERGENCY MEDICAL, MENTAL HEALTH AND SOCIAL SERVICE NEEDS. THESE REFERRALS ARE MADE BY EMERGENCY RESPONDERS WHO FEEL A CLIENT REQUIRES FURTHER ASSISTANCE. ONCE A REFERRAL IS MADE, A C.A.P. STAFF MEMBER SCHEDULES AN INITIAL HOME ASSESSMENT WITH THE CLIENT; THEN DRAWS FROM A RESOURCE POOL OF OVER 150 MEDICAL AND COMMUNITY AGENCIES IN ORDER TO BE SURE APPROPRIATE CONNECTIONS ARE MADE. THROUGHOUT THE PROCESS C.A.P. REMAINS IN CONTACT WITH THE CLIENT, WHILE WORKING AS THEIR ADVOCATE WITHIN THE SYSTEM.
FORM 990, PART VI, SECTION A, LINE 6 THE MEMBERS OF THE CORPORATION SHALL BE THOSE INDIVIDUALS, FIRMS, CORPORATIONS, AND OTHER ORGANIZATIONS THAT HAVE MADE CONTRIBUTIONS TO THE CORPORATION DURING THE 12-MONTH PERIOD IMMEDIATELY PRIOR TO THE DATE THE DETERMINATION IS BEING MADE, AS REFLECTED ON THE CORPORATION'S BOOKS, OR AS OTHERWISE ESTABLISHED TO THE SATISFACTION OF THE CORPORATION. THE MEMBERS ELECT THE MEMBERS OF THE GOVERNING BODY OR THEIR DELEGATES. THE MEMBERS DO NOT APPROVE SIGNIFICANT DECISIONS OF THE GOVERNING BODY, AND THE MEMBERS MAY NOT RECEIVE A SHARE OF THE ORGANIZATION'S PROFITS OR EXCESS DUES OR A SHARE OF THE ORGANIZATIONS NET ASSETS UPON THE ORGANIZATION'S DISSOLUTION.
FORM 990, PART VI, SECTION A, LINE 7A TRUSTEES ARE ELECTED BY THE MEMBERS AT THE ANNUAL MEETING.
FORM 990, PART VI, SECTION B, LINE 11B THE AUDIT COMMITTEE OF THE BOARD OF TRUSTEES REVIEWS THE 990 IN DETAIL TO DETERMINE THAT THE DOCUMENT PROVIDES ACCURATE AND COMPLETE DISCLOSURE OF THE ORGANIZATION'S ACTIVITIES. THE 990 IS SHARED WITH THE FULL BOARD OF TRUSTEES PRIOR TO FILING. IN ADDITION, THE 990 IS POSTED ON THE ORGANIZATION'S WEB SITE.
FORM 990, PART VI, SECTION B, LINE 12C THE STATEMENTS INCLUDE CONFLICT OF INTERESTS, BOTH WITH UNITED WAY AND ALSO BETWEEN BOARD MEMBERS, AND IS COMPLETED BY BOARD MEMBERS, OFFICERS AND KEY EMPLOYEES. THE AUDIT COMMITTEE IS CHARGED WITH REVIEWING THE CONFLICT OF INTEREST STATEMENTS AND DETERMINING IF THE CONFLICTS ARE MATERIAL AND WOULD IMPACT THE DECISION-MAKING AUTHORITY OF ANY BOARD MEMBER OR KEY EMPLOYEE. THOSE MEMBERS HAVING CONFLICTS WITH UNITED WAY ARE NOT ALLOWED TO VOTE ON ANY ISSUES WITH REGARDS TO THEIR CONFLICT OF INTEREST.
FORM 990, PART VI, SECTION B, LINE 15A IN NOVEMBER, 2016, THE EXECUTIVE COMMITTEE OF THE BOARD REVIEWED SALARY DATA FROM OTHER UNITED WAY ORGANIZATIONS OF SIMILAR SIZE AS WELL AS NON-PROFIT ORGANIZATIONS IN THE KANSAS CITY AREA TO DETERMINE THE APPROPRIATE LEVEL OF COMPENSATION FOR THE CEO.
FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION'S GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS ARE AVAILABLE UPON REQUEST. THE FORM 990 AND OUR ANNUAL REPORT ARE ALSO AVAILABLE ON OUR WEBSITE.
FORM 990, PART XI, LINE 9 MINIMUM PENSION LIABILITY ADJUSTMENT $ 255,532
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.
Cat. No. 51056K
Schedule O (Form 990 or 990-EZ) 2016


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