SCHEDULE H, PART I, LINE 3C
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The Hospital's financial assistance policy that was in effect during Tax Year 2020 requires that available asset information be reviewed in addition to income; however, the policy also provided that a patient's/family's primary residence and vehicles needed for regular transportation are not considered to be available assets (Note response in Part V, Section C, Line 13c). The financial assistance policy also provided that patients/families must be residents of CHOP's primary service area. Exceptions to this residency requirement were granted on a case-by-case basis. SCHEDULE H, PART I, LINE 6A CHOP PREPARED A COMMUNITY BENEFIT REPORT DURING TAX YEAR 2019, WHICH CAN BE FOUND ON ITS WEBSITE AT: HTTPS://WWW.CHOP.EDU/HEALTH-RESOURCES/COMMUNITY-BENEFIT-REPORTS SCHEDULE H, PART I, LINE 7 Total and net community benefit expenses were assigned to Part I, Line 7 as follows: A ratio of patient care cost to charges based on worksheet 2 was applied to determine expense for financial assistance and Medicaid. Medicaid expense also included provider assessments paid to the Commonwealth of Pennsylvania and New Jersey that require such payments from CHOP. Direct and indirect costs for community health improvement and community benefit operations were estimated based on CHOP's accounting systems. The cost of health professions education programs was based on the Medicare cost report. SCHEDULE H, PART II Direct and indirect costs for community building activities were estimated based on CHOP's accounting systems. CHOP invests in various community building activities that support economic development, community support, advocacy, environment protection, and workforce development. Some examples of CHOP's investment during this tax year are listed below. CHOP participated and paid dues TO the Economy League of Greater Philadelphia. This organization brings together regional leaders and organizations across all sectors to address the most pressing and challenging issues facing the region including infrastructure, education and more. CHOP also partnered with community organizations to promote small businesses through training opportunities and business promotion. CHOP supported many community organizations throughout the region with sponsorships and staff support including: CASA of Philadelphia, Support Center for Child Advocates, the Urban Affairs Coalition, the University City District, Ahavas Tzedakah, Parent Infant Center, Philadelphia Association of Community Development Corporations, The Enterprise Center Community Development Corporation, Lutheran Settlement House, Uplift Center for Grieving Children, Fred's Footsteps, Urban League of Philadelphia, Womanspace, Make A Wish, Habitat for Humanity, CeaseFire of PA, Pathways to Housing, and Black Doctor's COVID-19 Consortium. The EcoCHOP sustainability program mission is to make the hospital "greener" through increasing recycling, reducing waste, and reusing/donating as much as possible. We have recycling programs available for categories such as kitchen grease, construction materials, compost, electronics, medical devices, batteries, lamps, and surgical wrap. CHOP views waste as a commodity, not an expense, and understands the importance of community outreach. CHOP's recycling rate last year was 44%, which is comprised of 25 different categories of recycling, reuse, reprocessing and donation. Additionally, CHOP's Supply Chain Department donated over 19 tons of gently used equipment, textiles, and supplies both locally and abroad to community health centers, women's shelters and hospitals in developing countries. CHOP has several programs that support community workforce development. These include: - CHOP Career Path - the Career Path program provides job and life skills coaching for young adults with chronic illnesses or disabilities as they transition from high school. - CHOP Research Institute Summer Scholars Program (CRISSP) - The CHOP Research Institute Summer Scholars Program (CRISSP) is a formal, competitive internship designed to provide undergraduate students with theoretical knowledge, practical training in academic research, and critical exposure to pediatric-focused career trajectories under the direct mentorship of CHOP faculty. CRISSP surveys, taken by participants, indicate a significant impact on participants in terms of their increased interest in biomedical research careers and pediatrics. - Information Services Co-op Program - A competitive program designed to provide undergraduate and graduate students with practical training and exposure to leading-edge technology and trends in healthcare information technology. - University City District (UCD) - CHOP partners with UCD to invest in our local community, creating jobs for local residents, using local businesses and vendors in construction projects and procurement services, and in maintaining green spaces in the community. SCHEDULE H, PART III, SECTION A, LINE 2 CHOP'S PATIENT ACCOUNTS RECEIVABLE IS REDUCED BY AN ALLOWANCE FOR UNCOLLECTABLE ACCOUNTS FOR AMOUNTS THAT COULD BECOME UNCOLLECTABLE IN THE FUTURE. IN ACCOUNTING FOR BAD DEBT EXEPENSE, UNCOLLECTABLE SELF-PAY ACCOUNTS (INCLUDING PATIENT ACCOUNT BALANCES DUE AFTER REIMBURSEMENT FROM INSURANCE) ARE WRITTEN OFF AS BAD DEBT EXPENSE AFTER CONDUCTING REASONABLE COLLECTION EFFORTS. IN ADDITION, CERTAIN AMOUNTS ARE RECORDED AS BAD DEBT EXPENSE AFTER CHOP ROUTINELY ANALYZES THE HISTORICAL CASH COLLECTIONS OF ITS PATIENT ACCOUNTS RECEIVABLE. SCHEDULE H, PART III, SECTION A, LINE 3 CHOP DOES NOT CONSIDER BAD DEBT TO BE A COMMUNITY BENEFIT. SCHEDULE H, PART III, SECTION A, LINE 4 CHOP'S AUDITED FINANCIAL STATEMENTS FOR TAX YEAR 2020 INCLUDE A PATIENT SERVICE REVENUE FOOTNOTE ON PAGES 11 - 13 OF THE CHILDREN'S HOSPITAL OF PHILADELPHIA FOUNDATION AND CONTROLLED AFFILIATES AUDITED STATEMENTS WHICH EXPLAINS THE CHANGES IN FASB ASC 606 AND NO BAD DEBT RECORDED.
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SCHEDULE H, PART III, SECTION B, LINE 8
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CHOP DOES NOT CONSIDER MEDICARE SHORTFALLS (EXCEPT THOSE ASSOCIATED WITH SUBSIDIZED HEALTH SERVICES) TO REPRESENT COMMUNITY BENEFIT. ACCORDINGLY, THE SHORTFALL REPORTED IN PART III, LINE 8 IS NOT CONSIDERED TO BE COMMUNITY BENEFIT.
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SCHEDULE H, PART III, SECTION B, LINE 9B
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CHOP'S FINANCIAL ASSISTANCE POLICY OFFERS FULL FINANCIAL ASSISTANCE (FREE CARE) ONLY. CHOP'S BILLING AND COLLECTIONS POLICY, FINANCIAL ASSISTANCE POLICY, AND ALL RELATED INTERNAL POLICIES AND PRACTICES PROVIDE THAT ACCOUNTS FOR PATIENTS RECEIVING FINANCIAL ASSISTANCE ARE NOT SENT TO OUTSIDE (THIRD-PARTY) AGENCIES FOR COLLECTION.
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NEEDS ASSESSMENT DESCRIPTION:
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SCHEDULE H, PART VI, LINE 2 In addition to CHOP's Community Health Needs Assessment, CHOP identifies and assesses community needs through several other methods. For example, as part of its extensive research and community service activities, CHOP performs specific assessments of community health needs based on community and employee feedback. Many of CHOP's community programs are provided in collaboration with community agencies, and community health needs are identified and addressed through these collaborations. Community needs are also identified by monitoring hospital administrative data, including financial assistance levels, prevalence of diseases, and through community-based participatory research. PATIENT EDUCATION OF ELIGIBILITY FOR ASSISTANCE: SCHEDULE H, PART VI, LINE 3 During Tax Year 2020, CHOP's Family Health Coverage Program (FHCP, through which patients qualify for financial assistance and for appropriate state health insurance programs) provided information in signage at patient access points throughout the CHOP campus, satellite offices, and on hospital and physician billing statements. In addition, patients/families have opportunities to learn more about financial assistance and the billing process through the families' guide to billing and financial information; the CHOP internet website; and financial assistance packets available at CHOP's care network sites, outpatient subspecialty and specialty care clinics. Financial counselors were also available to families either at the time of scheduling an appointment for services, during treatment, or after services were provided. Financial assistance packets are available and widely distributed in hospital departments and divisions explaining what the FHCP services are and how families can access the services. These packets also contained frequently asked questions about the program. Divisions and departments referred their self-pay (uninsured) patients to FHCP for assessment for government insurance coverage and/or financial assistance. FHCP information was consistently provided to self-pay patients who were seen in the emergency department. If an admitted patient/family was identified as self-pay, they were referred to FHCP through CHOP's operational processes. CHOP's FHCP assists uninsured and underinsured families by assessing their eligibility for the hospital's financial assistance program and for any available and appropriate state program (e.g., Pennsylvania Medicaid Assistance (PAMA), PA State Children's Health Insurance Program (PA SCHIP), New Jersey Medical Assistance (NJMA), and NJ Family Care). The assistance includes determining which program a patient/family is eligible for based on federal poverty level guidelines and other criteria; collecting the required documents; and submitting applications for those programs. The Family Health Coverage Program has a designated email account that may be used by divisions within CHOP to refer patients to FHCP. It also has two hotline numbers that are utilized to refer patients to FHCP. An active partnership exists between and among the hospital's social work department, case managers, emergency room clerks, financial counselors and FHCP. Any active patient case may be referred to FHCP for assistance up until an account is sent to bad debt or collections. To notify and inform members of the community regarding the availability of financial assistance (including those most likely to need such assistance), the Office of Community Relations also sends out a yearly notice of CHOP's Financial Assistance Program (FAP) to the Bucks County Health Department, Chester County Health Department, Montgomery Health Department, and Delaware County's newly formed Health Department, and Community Development Corporations and City Recreation Centers in Philadelphia County for public posting in their facilities. Information about CHOP's FAP is also included in the Community Benefit Report. COMMUNITY INFORMATION: SCHEDULE H, PART VI, LINE 4 Patient Care Service Area: CHOP's Main Campus is located in West Philadelphia. Seventy-two percent of CHOP's inpatient/observation patients came from the Greater Philadelphia region during Fiscal Year 2021. For purposes of the CHNA, Philadelphia county and surrounding counties in Pennsylvania were assessed. During the Tax Year 2020, CHOP also provided care to over 575 patients from 43 different countries as well as 50 states and the District of Columbia. Since the 2010 launch of Global Patient Services, the program has brought over 4,700 patients to CHOP from over 125 countries. CHOP had 24,797 inpatient or observation discharges and 1.21 million outpatient visits at its Main hospital and 51 other primary, specialty, and urgent care satellite locations throughout Pennsylvania and New Jersey. CHOP's primary patient care service area extends beyond the five-county region and is a large geographic area with 1.4 million children (<18 years old) living in urban, suburban and rural areas. This service area includes zip codes within 14 counties in Southeastern Pennsylvania, Northern Delaware and Southern New Jersey: - PA: Bucks, Chester, Delaware, Lehigh, Montgomery and Philadelphia counties; - DE: New Castle County; and, - NJ: Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, and Salem Counties. Primary Service Area Demographics and Service Providers: In 2021, the estimated median income in the primary service area, was $78,444 and an estimated 9% of the households had annual incomes below the poverty line. An estimated 31% of children under age 18 were insured solely by Medicaid, while 3% had no insurance. CHOP's primary service area included 444,300 Medicaid patients under age 18 and 42,653 uninsured patients under age 18. Of CHOP's 13,308 pediatric inpatient/observation patients from the primary service area, 6,758 (or 51%) were Medicaid patients and 282 (or 2%) were uninsured patients. Twenty seven percent of CHOP's inpatient/observation patients lived in Philadelphia County in Tax Year 2020. The estimated median household income in Philadelphia County was $45,927 and an estimated 19% of the households had annual incomes below the poverty line. An estimated 55% of children under age 18 were insured solely by Medicaid, while 4% had no insurance. Philadelphia County included 190,535 Medicaid patients under age 18 and 12,246 uninsured patients under age 18. Of CHOP's 5,047 pediatric inpatient/observation patients from Philadelphia County, 3,700 (or 73%) were Medicaid patients and 62 (or 1.0%) were uninsured. In Tax Year 2020, CHOP operated three Pediatric & Adolescent Care practices in medically underserved areas in Philadelphia County. These sites, which provide comprehensive primary care from birth through young adulthood, had 108,732 patient visits in Tax year 2020. Over 74% of the children treated at these sites have Medicaid. As reflected on the Federal Health Resources and Services Administration website, there are 38 Medically Underserved Areas/Populations in the CHOP primary service area. Twenty are in Pennsylvania, 12 are in New Jersey, and 6 are in Delaware. CHOP is the only freestanding, independent (i.e. not affiliated with a health system) pediatric hospital in the Commonwealth of Pennsylvania, thus affording it an unparalleled singular focus on pediatric services. It is one of only three pediatric hospitals in its primary service area. The other two are St. Christopher's Hospital for Children, a facility located in North Philadelphia with 188 licensed beds, and Nemours/Alfred I. duPont Hospital for Children located in Wilmington, Delaware, which has 260 licensed beds. A number of adult hospitals in the region also have pediatric units. Two such adult hospitals that have both pediatric inpatient units and pediatric sub-specialists on staff are Cooper University Hospital in Camden, New Jersey and Bryn Mawr Hospital in Bryn Mawr, Pennsylvania. As a quaternary and tertiary referral center, CHOP is one of the few providers in the United States and the only provider in the region of some services (e.g., pediatric proton beam therapy and multi-disciplinary care for unborn babies with genetic abnormalities).
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SCHEDULE H, PART VI, LINE 5
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Promotion of community health: CHOP REINVESTS ITS NET OPERATING INCOME TO SUPPORT RESEARCH, MEDICAL EDUCATION, FACILITIES, AND COMMUNITY HEALTH IMPROVEMENT PROGRAMS. THESE PROGRAMS ARE DESCRIBED BELOW. COMMUNITY HEALTH IMPROVEMENT: In addition to its financial assistance programs described elsewhere on this Schedule H, CHOP also operates a broad range of community education and community health improvement programs. CHOP houses one of the world's leading pediatric research enterprise, the CHOP Research Institute, reflecting the Hospital's deep and long-standing commitment to improve child health. With a research staff in the thousands, the Institute carries out groundbreaking research on the science, treatment of, and policy initiatives addressing, childhood illnesses across the following scientific pillars: rare and complex diseases, lifespan research, novel therapeutics, and precision medicine. The Institute focuses on patient-driven research that changes lives - both in the hospital setting and beyond our walls, in outpatient care and in the community. A trailblazing group of initiatives known as Frontier Programs are pioneering new advances in children's health. Frontier Programs conduct visionary research that translates to cutting-edge clinical care. Some examples of Frontier Programs include Comprehensive Center for the Cure of Sickle Cell Disease (CuRED), Food Allergy Center, and Center for Pediatric Airway Disorders. CHOP also established the first formal medical training program for pediatric doctors. As part of the residency program, CHOP offers the Community Pediatrics and Advocacy Program. This longitudinal curriculum prepares medical residents to be child and family advocates and work with community partners towards creating prevention and population health programs. CHOP also provides a training program for Child Life Specialists and other allied health professionals, such as nurse medical students, physical therapists, and occupational therapists. In Tax Year 2020, CHOP served as a clinical training site for 129 programs from 37 affiliated, locally and nationally based institutions. In total, 785 ROTATING residents and fellows in 60 clinical specialties were trained. CHOP TRAINED 163 RESIDENTS AND 298 FELLOWS IN 74 CHOP-SPONSORED TRAINING PROGRAMS ACROSS ALL SIX CLINICAL DEPARTMENTS. Residents and fellows from 15 of CHOP's ACGME accredited training programs also participate in clinical training experiences at the University of Pennsylvania Health System which also serves as one of the training sites for CHOP. CHOP also provides numerous CME opportunities, which are open to health professionals in the community. Continuing education credits were provided to health professionals on educational pediatric health topics, such as breastfeeding, concussions, diabetes, global health, audiology, and neurology. CHOP consistently invests in programs that benefit communities and strongly believes that the Hospital's mission must always reach outside its walls to help the children living in and around its SERVICE area. CHOP has more than 100 community programs that strive to ensure that all children, especially the most vulnerable, experience the wonders of childhood. In 2013, CHOP began the CHOP Cares Community Grant Program, in which a CHOP Community Advisory Board comprised of both CHOP employees and local civic leaders advise a competitive grant process. The program awards small grants to CHOP employees to support work in their own communities. Grantees of the program must specifically address needs identified in the CHNA. Some of the projects awarded grant funding this tax year were a concussion prevention education workshop, menstrual hygiene education and access for homeless shelter residents, healthy hearing screening and education in schools, and support groups for family members of gender transitioning youth. Among many of CHOP's community programs, a few notable initiatives include: - PolicyLab, an interdisciplinary research center to improve child health and well-being by influencing program and policy changes on a broad array of issues, such as Health Care delivery, Improving Public systems, and Improving Child Health outcomes, - Center for Violence Prevention, which works to reduce the incidence and impact of violence and aggression on children and families in the community with programs that reduce: 1) bullying in schools; 2) domestic violence in the home; and 3) violent assault in the community, and - Homeless Health Initiative, a coordinated, multidisciplinary INITIATIVE that aims to reduce health disparities and improve healthcare access and health outcomes for children residing in homeless shelters. CHOP's community impact investment, Healthier Together, tackles the social determinants of health as a path to improving the health of children in West and Southwest Philadelphia. This umbrella community impact initiative partners with government agencies, nonprofits and community groups to develop programs that focus on improving four key social determinants of health: housing, hunger, trauma and poverty. To date, over 6,800 individuals were directly impacted by Healthier Together. Below are highlights from our programs. - Housing- The Community Asthma Prevention Program Plus (CAPP+) provides free home repairs to improve children's asthma by reducing asthma triggers. CAPP+ completed asthma-related repairs on 30 homes in FY21. - Hunger- The Food Pharmacy 2.0 launched in March 2021 to provide fresh food boxes delivered directly to patient's homes and resource navigation to families. CHOP also provided 2,738 fresh food boxes to families in FY21. - Poverty- CHOP partnered with The Enterprise Center (TEC), a community development corporation in West Philadelphia, to provide 848 individuals business technical assistance through virtual classes and one-on-one consultations. Additionally, 32 businesses received their MWBE certifications, which is a critical step toward securing future contracts from large organizations. A full-time financial counselor at Karabots Primary Care Center held 95 financial counseling sessions with members of the community. Through the sessions, on average, clients have built $3,650 in savings and improved their credit scores by 58 points. Through an expanded partnership with Community Legal Services, 34 families received no-cost legal support to improve housing stability for those facing eviction. CHOP also provides a range of subsidized health services across various disciplines to provide access to care for vulnerable children and adolescents in the community. The largest percentage of CHOP's subsidized health services are provided at its three Pediatric & Adolescent Care practices in medically underserved areas in Philadelphia County (Nicholas and Athena Karabots Primary Care Center, Cobbs Creek Primary Care Center, and the South Philadelphia Primary Care Center located at the South Philadelphia Community Health and Literacy Center). Some examples of subsidized health services included: 24-hour emergency dental services; Family Planning for adolescents to receive free and confidential reproductive and sexual health care; and medical care and social services for refugee children. Our community garden harvested and distributed 2,400 pounds of organic produce to patients and families at our Nicholas and Athena Karabots Pediatric Care Center. SCHEDULE H, PART VI, LINE 6 AFFILIATED HEALTH CARE SYSTEM: CHOP Affiliated Entities There are eight CHOP affiliated physician practice plans, all of which are exempt from federal income tax, within the CHOP integrated healthcare network. Those entities are: Children's Anesthesiology Associates, Ltd.; Children's Health Care Associates, Inc.; Children's Surgical Associates, Ltd.; Radiology Associates of Children's Hospital, Inc.; Children's Anesthesiology Associates of NJ, Inc.; Children's Health Care Associates of NJ, Inc.; Children's Surgical Associates of NJ, Inc.; and Children's Radiology Associates of New Jersey, Inc. (each, a "Practice Plan, collectively, the "Practice Plans"). The Practice Plans represent the physician service departments at CHOP in anesthesiology and critical care medicine, pediatrics, surgery, and radiology. The President of each is the person who is the Chief of the respective medical department at CHOP. The Practice Plans provide medical education and research as well as medical care to patients. They provide services without discrimination and adhere to CHOP's Conflicts of Interest Policy, CHOP's Financial Assistance Policy and provide care to Medicaid and Medicare patients. Affiliation with the University of Pennsylvania Although the University of Pennsylvania and CHOP are separate corporate entities with no shared ownership or governance, they have had a close collaborative relationship for more than half a century in furtherance of their respective missions. The main campus of CHOP is adjacent to the campus of the Univ
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SCHEDULE H, PART VI, LINE 7
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State filing of community benefit report: CHOP complies with all applicable reporting requirements established by the Pennsylvania ("PA") Department of Human Services for participation in the Hospital Uncompensated Care Program (the "Program") created by the PA Tobacco Settlement Act (the "TS Act"), signed into law on June 26, 2001. The Program provides for disbursement of appropriations from the Tobacco Settlement Fund to annually compensate hospitals for a portion of the uncompensated care they provide to uninsured and underinsured patients. The TS Act requires that a hospital must have a plan in place to serve the uninsured and meet specific eligibility requirements. Although not expressly a "community benefit report," it encompasses reporting on financial assistance and other uncompensated care. COVID Disclosure During Tax Year 2020, as the COVID-19 pandemic continued to impact the communities served by CHOP, CHOP experts in infection prevention, policy advocacy, and vaccinology, among others, continued to provide guidance AND SERVICES to the community TO mitigate the impacts of THE PANDEMIC and implemented programs to meet ongoing health needs. As COVID-19 spread rapidly during the spring of 2020, CHOP mobilized to serve our patients, families, employees and surrounding communities. We increased our efforts to address the immediate and pressing needs of our community, particularly within diverse and underserved communities who were OFTEN DISPROPORTIONATELY AFFECTED BY THE PANDEMIC. THE FOLLOWING ARE EXAMPLES OF INITIATIVES TAKEN BY CHOP TO ADDRESS COMMUNITY HEALTH NEEDS DURING THE PANDEMIC. - Many CHOP employees continue to provide education on COVID-19 including BY JOINING local panels to educate the community. Members of the Infectious Disease team have provided COVID-19 education and information both on a local and national level in the forms of panel discussions, interviews and webinars. - CHOP continues to fund, staff and operate the Greater Philadelphia Coronavirus Helpline, a free hotline that is available 24/7 for the public and healthcare providers to get answers to their COVID-19 questions. CHOP's Navigating COVID-19 page on the CHOP.EDU website includes many resources FOR patients and families including the Coronavirus Helpline number. To date, the helpline has fielded 282,000 calls from people around the Philadelphia region. - CHOP continues offering drive-through and community based COVID-19 testing sites in Philadelphia, Montgomery, and Bucks County. As local schools began to plan for resuming in-person learning, CHOP also implemented Project ACE-It, "Assisting Childhood Education through Increased Testing," a model that trains school personnel to conduct school-based COVID-19 testing. - CHOP PolicyLab launched a model to forecast COVID-19 transmission globally. The data from the COVID-Lab model is being used by regional and national school leaders and officials from all levels of government - including the White House COVID Task Force - to inform policy and make decisions affecting millions of children and families. - As COVID-19 vaccines became available for the community, Dr. Paul Offit, Director of CHOP's Vaccine Education Center, who was already a member of the FDA's Vaccine Advisory Committee (VRBPAC), was called upon to participate on the National Institutes of Health's Accelerating COVID-19 Therapuetic Interventions and Vaccines (ACTIV) group, assembled by Dr. Francis Collins. The goal of this group was to accelerate the evaluation of COVID-19 vaccines. He was also on the COVID-19 advisory committee for the commonwealth of PA. In addition to media appearances and serving on advisory committees, Dr. Offit also offered U.S. Congressional testimony in September 2020 and provided guidance to such private organizations as the U.S. Olympic Committee and Major League Baseball as they sought to protect their athletes, and he spoke at numerous conferences, town halls, and even in classrooms. - CHOP administered more than 38,000 doses of the Pfizer-BioNTech COVID-19 vaccine to over 19,000 school and daycare personnel in Philadelphia to further support them for in-person education and childcare. CHOP has also hosted several community vaccine clinics, in communities where prevalence of COVID-19 has been high and vaccination rates are low to help target the communities most in need of this service. CHOP's Community Covid-10 Vaccine Clinic program launched in May 2021. In FY2021, CHOP hosted 5 individual community-based clinics in 3 locations and administered 441 vaccines to 382 unique patients.
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