Avera Gettysburg Medical Center
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Part V, Section B, Line 5: Avera Gettysburg dba Avera Missouri River Health Center conducted focus group meetings and also conducted personal interviews. Careful consideration was given to ensure input was gathered from persons that represented the broad interests of the community. The hospital engaged the general public to include various ages, health status and income levels, along with local economic development leaders and local business owners. The Economic Development Committee and the Rotary Committee served as focus groups for the CHNA. These community service groups are already established and represent a good cross-section of the community. These groups include community leaders from ministerial communities, health care, local law enforcement, governance members representing a voice of the poor and various business members of the community.
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Avera Gettysburg Medical Center
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Part V, Section B, Line 11: The community health needs assessment was completed in 2018. The community health priority areas identified in the community health needs assessment were: New HealthCare Facility, Increase Organized Wellness Programs including Walking and Biking Trails, and Strengthen Home Care and Hospice Options. The following actions and programs included in the implementation strategy to address the community health priorities will be initiated in future years. FY2021 Update:Even amongst the pandemic and all challenges this has brought, a refocus on the 2018 identified needs was had, with progress made. NEW HEALTHCARE FACILITY-Approval to proceed with a new health care facility which will include a critical access hospital and a rural health clinic.-Working to bring in additional health care services including: upper and lower endoscopy scopes, specialties such as orthopedics, dermatology and wound care, and use of telemedicine to access mental health services.FY2021 Update:The new healthcare center, now doing business as (dba) Avera Missouri River Health Center, includes both hospital and clinic and opened December 2020. The clinic includes 6 exam rooms and 2 procedure rooms, with access to new telemedicine services. Visiting providers offering obstetrical and surgical specialties continued with the opening of the new facility. Since late summer/early fall 2021, pain management and podiatry services have also been added to the list of visiting providers. The hospital offers 7 beds, including 2 private and 2 semi-private rooms along with 1 isolation room. The Emergency Department has 1 trauma room, 1 treatment room, both with access to Avel eEmergency Care services, and 1 high level procedure room used for outpatient and specialty services. There is direct access to a new ambulance garage and decontamination room, as well as a helipad, which was completed in spring 2021. Also included are state-of-the-art lab and imaging departments with new equipment and capabilities to perform more tests in-house. The facility also includes a new therapy gym for physical and occupational therapies and also doubles as a wellness center for staff after hours, with the goal to open for community use as soon as it is safe to do so in regard to COVID-19. A meditation room is also available to patients, family and friends for prayer and reflection. Orthopedic and wound care services are still being explored. Included in the new healthcare center build, is the addition of a dedicated parking pad and proper electrical connection for the mobile mammography truck, just off the clinic, for easy access to patients and staff. Services are provided once per month. The DEXA truck visits once per month as well, and also utilizes the parking pad. INCREASE ORGANIZED WELLNESS PROGRAMS INCLUDING WALKING AND BIKING TRAILS-New wellness center open to the general public.-Gettysburg Economic Development Committee is working with the Gettysburg City Council on the feasibility of a walking and bike trail. A representative from Avera Gettysburg Hospital is a member of the committee.-Dietician will work to offer the community diabetes education, seminars on proper nutrition, reading nutrition labels and health eating.FY2021 Update:Access for the general public to the wellness center has not yet been implemented, due to the risk of spreading COVID-19 and the enforcement of the general public masking while using the space. Work to offer this need to the community will continue to be evaluated. The feasibility of a walking and bike trail continues to be worked on by the Economic Development Committee as well as City Council. Summer of 2021 brought a change to the main highway through town, changing from a three-lane to a two-lane, with the addition of a sidewalk on both the north and south sides. The goal is to create a historic path through town, incorporating the new highway sidewalk, to create a 2 mile loop. There is also great work happening on planning for a new pool/recreation center for the community. A representative from Avera Gettysburg is a member of both committees. The goal to get healthcare professionals, including a dietician, out into the community to provide education certainly still exists. COVID-19 safety and staffing challenges have impeded on the progress of this goal. STRENGTHEN HOME CARE AND HOSPICE OPTIONS-Educate the community on the home health and hospice services available.-Hospice staff to provide Hospice education during nurse's staff meetings.-Care transitions implemented to increase home healthcare referrals.-All skilled Swing Bed patients will have a Home Care referral done at discharge.-Acute admissions identified as high risk for readmission will be referred to Home Care for evaluation.FY2021 Update:Avera@Home continues to provide home care and hospice services to those in the community and contracted for providing hospice services in the Avera Oahe Manor nursing home. Due to staff challenges over the last year, Avera@Home has had to limit growth of services to patients. There is room for growth and improvement in the community and nursing home. Many of these activities are continuations of activities the hospital has been conducting related to the prior community health needs assessment.
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Avera Gettysburg Medical Center
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Part V, Section B, Line 13h: Presumptive charity care may be applied in situations where all other avenues of financial assistance have been exhausted. The facility has the discretion to weigh extenuating circumstances when determining eligibility for and the amount of charity care to provide.
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Avera Gettysburg Medical Center
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Part V, Section B, Line 16j: A summary of the financial assistance policy is posted in the hospital facility's emergency rooms, waiting rooms, and admissions office and included on the billing statement. In addition, the financial assistance policy is discussed with the patient upon admission to the facility.
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Avera Gettysburg Medical Center
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Part V, Section B, Line 20e: If a patient is self-pay and has a large balance, an Avera patient advocate will help them apply for other forms of assistance. If they are not eligible for any other coverage, the patient is given a financial assistance application to complete and return to the facility.
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Avera Gettysburg Medical Center
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Part V, Section B, Line 24: The hospital financial assistance policy does not cover elective procedures. The hospital may have charged FAP eligible patients gross charges for services that are not covered under the financial assistance policy.
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Schedule H Part V, Section B, Lines 7a, 7b and 10a:
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avera.org/about/community-health-needs-assessments/#gettysburg
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Schedule H, Part V, Section B, Line 16a, 16b, and 16c:
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avera.org/patients-visitors/charity-patient-assistance-programs/
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Schedule H, Part V, Section A website address:
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avera.org/locations/profile/avera-missouri-river-health-center/
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