PART V, SECTION B
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FACILITY REPORTING GROUP A
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FACILITY REPORTING GROUP A CONSISTS OF:
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- FACILITY 1: JOHN MUIR MEDICAL CENTER WALNUT CREEK, - FACILITY 2: JOHN MUIR MEDICAL CENTER CONCORD
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FACILITY REPORTING GROUP - A PART V, SECTION B, LINE 5:
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COMMUNITY INPUT PROCESSJOHN MUIR HEALTH (JMH) ENLISTED THE SERVICES OF ACTIONABLE INSIGHTS (AI), LLC, TO CONDUCT THE PRIMARY RESEARCH FOR THE 2019 CHNA. AI USED THREE STRATEGIES FOR COLLECTING COMMUNITY INPUT. KEY INFORMANT INTERVIEWS WITH HEALTH EXPERTS, FOCUS GROUPS WITH SERVICE PROVIDERS, AND FOCUS GROUPS WITH COMMUNITY MEMBERS.PRIMARY RESEARCH PROTOCOLS GENERATED BY AI IN COLLABORATION WITH THE HEALTH SYSTEM WERE BASED ON FACILITATED DISCUSSION AMONG HEALTH SYSTEM MEMBERS ABOUT WHAT THEY WISHED TO LEARN DURING THE 2019 CHNA. THE HEALTH SYSTEM SOUGHT TO BUILD UPON PRIOR CHNAS BY FOCUSING THE PRIMARY RESEARCH ON THE COMMUNITY'S PERCEPTION OF MENTAL HEALTH (IDENTIFIED AS A MAJOR HEALTH NEED IN THE 2016 CHNA) AND THEIR EXPERIENCE WITH HEALTH CARE ACCESS AND DELIVERY (ALSO IDENTIFIED AS A MAJOR HEALTH NEED IN 2016). RELATIVELY LITTLE TIMELY QUANTITATIVE DATA EXIST ON THESE SUBJECTS.EACH INTERVIEW AND FOCUS GROUP WAS RECORDED AS A STAND-ALONE PIECE OF DATA. RECORDINGS WERE TRANSCRIBED, AND THEN AI USED QUALITATIVE RESEARCH SOFTWARE TOOLS TO ANALYZE THE TRANSCRIPTS FOR COMMON THEMES. AI ALSO TABULATED HOW MANY TIMES HEALTH NEEDS HAD BEEN PRIORITIZED BY EACH OF THE FOCUS GROUPS OR DESCRIBED AS A PRIORITY IN A KEY INFORMANT INTERVIEW. THE HEALTH SYSTEM USED THIS TABULATION TO HELP ASSESS COMMUNITY HEALTH PRIORITIES.ACROSS THE KEY INFORMANT INTERVIEWS AND FOCUS GROUPS, THE TEAM SOLICITED INPUT FROM 164 COMMUNITY LEADERS AND REPRESENTATIVES OF VARIOUS ORGANIZATIONS AND SECTORS. THESE REPRESENTATIVES EITHER WORK IN THE HEALTH FIELD OR IN COMMUNITY-BASED ORGANIZATIONS THAT FOCUS ON IMPROVING HEALTH AND QUALITY OF LIFE CONDITIONS BY SERVING THOSE FROM IRS-IDENTIFIED HIGH-NEED TARGET POPULATIONS. THE TEAM ALSO CONVENED FOCUS GROUPS WITH COMMUNITY MEMBERS/USERS OF THE HEALTH SYSTEM IN ALAMEDA AND CONTRA COSTA COUNTIES. CONTRA COSTA HEALTH SERVICES (THE PUBLIC HEALTH DEPARTMENT) PROVIDED INPUT INTO THE PROTOCOLS AND FACILITATED THE FOCUS GROUPS IN CONTRA COSTA COUNTY.KEY INFORMANT INTERVIEWS:BETWEEN JUNE AND OCTOBER 2018, AI CONDUCTED PRIMARY RESEARCH VIA KEY INFORMANT INTERVIEWS WITH 54 LOCAL AND/OR REGIONAL EXPERTS FROM VARIOUS ORGANIZATIONS. THESE EXPERTS INCLUDED INDIVIDUALS FROM THE PUBLIC HEALTH DEPARTMENT, COMMUNITY HEALTH CENTER MANAGERS, COMMUNITY BASED ORGANIZATION REPRESENTATIVES AND CLINICIANS. INTERVIEWS WERE CONDUCTED IN PERSON OR BY TELEPHONE. FOR APPROXIMATELY ONE HOUR, AI ASKED INFORMANTS TO IDENTIFY AND DISCUSS THE TOP NEEDS OF THEIR CONSTITUENCIES, INCLUDING BARRIERS TO HEALTH, GIVE THEIR PERCEPTIONS OF ACCESS TO HEALTH CARE AND MENTAL HEALTH NEEDS, AND SHARE WHICH SOLUTIONS MAY IMPROVE HEALTH INCLUDING SERVICES AND POLICIES. AI ASKED FIVE QUESTIONS:- WHAT ARE THE MOST IMPORTANT/PRESSING HEALTH NEEDS IN THE LOCAL AREA?- WHAT DRIVERS OR BARRIERS ARE IMPACTING THE TOP HEALTH NEEDS?- TO WHAT EXTENT IS HEALTH CARE ACCESS A NEED IN THE COMMUNITY?- TO WHAT EXTENT IS MENTAL HEALTH A NEED IN THE COMMUNITY?- WHAT POLICIES OR RESOURCES ARE NEEDED TO IMPACT HEALTH NEEDS?FOCUS GROUPS WITH SERVICE PROVIDERS AND COMMUNITY MEMBERS:THIRTEEN FOCUS GROUPS WERE CONDUCTED WITH A TOTAL OF 110 SERVICE PROVIDERS AND COMMUNITY LEADERS FROM JULY TO SEPTEMBER 2018. THE QUESTIONS WERE THE SAME AS THOSE USED WITH KEY INFORMANTS.FOURTEEN RESIDENT FOCUS GROUPS WERE CONDUCTED WITH A TOTAL OF 145 RESIDENTS BETWEEN JULY AND SEPTEMBER 2018. THE DISCUSSIONS CENTERED AROUND THE SAME FIVE QUESTIONS AS THE KEY INFORMANTS, WHICH WERE MODIFIED APPROPRIATELY FOR EACH AUDIENCE. NONPROFIT HOSTS, SUCH AS OPEN HEART KITCHEN IN LIVERMORE, RECRUITED PARTICIPANTS FOR THE GROUPS. TO PROVIDE A VOICE TO THE COMMUNITY IT SERVES, AND IN ALIGNMENT WITH IRS REGULATIONS, THE FOCUS GROUPS TARGETED RESIDENTS WHO ARE MEDICALLY UNDERSERVED, LOW-INCOME, OR OF A MINORITY POPULATION.A TOTAL OF 59 COMMUNITY MEMBERS PARTICIPATED IN THE FOCUS GROUP DISCUSSION IN TRI-VALLEY/CENTRAL CONTRA COSTA COUNTY. A TOTAL OF 37 COMMUNITY MEMBERS PARTICIPATED IN THE FOCUS GROUP DISCUSSION IN EASTERN CONTRA COSTA COUNTY. A TOTAL OF 21 COMMUNITY MEMBERS PARTICIPATED IN THE FOCUS GROUP DISCUSSION IN WESTERN CONTRA COSTA COUNTY.
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FACILITY REPORTING GROUP - A PART V, SECTION B, LINE 6A:
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OTHER HOSPITAL FACILITIES INCLUDED IN CHNAALL JOHN MUIR HEALTH HOSPITAL FACILITIES (JOHN MUIR MEDICAL CENTER,WALNUT CREEK; JOHN MUIR MEDICAL CENTER, CONCORD; AND JOHN MUIR BEHAVIORAL HEALTH) COLLABORATED WITH KAISER PERMANENTE DIABLO AND EAST BAY, SAINT ROSE HOSPITAL, SAN RAMON REGIONAL MEDICAL CENTER, STANFORD HEALTH CARE, SUTTER HEALTH BAY AREA AND UCSF BENIOFF CHILDREN'S HOSPITAL OAKLAND ON THE COMMUNITY HEALTH NEEDS ASSESSMENT.
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FACILITY REPORTING GROUP - A PART V, SECTION B, LINE 6B:
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OTHER NON-HOSPITAL ORGANIZATIONS INCLUDED IN CHNAACTIONABLE INSIGHTS (AI), LLC, AN INDEPENDENT LOCAL RESEARCH FIRM, COMPLETED THE 2019 CHNA. FOR THIS ASSESSMENT, AI ASSISTED WITH CHNA PLANNING, CONDUCTED PRIMARY RESEARCH, COLLECTED SECONDARY DATA, SYNTHESIZED PRIMARY AND SECONDARY DATA, FACILITATED THE PROCESS OF IDENTIFYING COMMUNITY HEALTH NEEDS AND ASSETS, ASSISTED WITH DETERMINING THE PRIORITIZATION OF COMMUNITY HEALTH NEEDS, AND DOCUMENTED THE PROCESSES AND FINDINGS INTO A REPORT.ACTIONABLE INSIGHTS HELPS ORGANIZATIONS DISCOVER AND ACT ON DATA-DRIVEN INSIGHTS. THE FIRM SPECIALIZES IN RESEARCH AND EVALUATION IN THE AREAS OF HEALTH, STEM (SCIENCE, TECHNOLOGY, ENGINEERING, AND MATH) EDUCATION, YOUTH DEVELOPMENT, AND COMMUNITY COLLABORATION EFFORTS. AI HAS CONDUCTED COMMUNITY HEALTH NEEDS ASSESSMENTS FOR OVER 25 HOSPITALS DURING THE 2018-19 CHNA CYCLE.
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PART V, SECTION B, LINE 7A
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CHNA REPORT MADE WIDELY AVAILABLE TO PUBLICTHE CHNA REPORT WAS MADE WIDELY AVAILABLE AT THE FOLLOWING URL:WWW.JOHNMUIRHEALTH.COM/ABOUT-JOHN-MUIR-HEALTH/COMMUNITY-COMMITMENT.HTML
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PART V, SECTION B, LINE 10A
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WEBSITE FOR ADOPTED IMPLEMENTATION STRATEGYTHE HOSPITAL'S MOST RECENTLY ADOPTED IMPLEMENTATION STRATEGY IS AVAILABLE AT THE FOLLOWING URL:WWW.JOHNMUIRHEALTH.COM/ABOUT-JOHN-MUIR-HEALTH/COMMUNITY-COMMITMENT.HTML
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PART V, SECTION B, LINE 11
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SIGNIFICANT NEEDS ADDRESSED IN CHNAIN COLLABORATION WITH KAISER PERMANENTE, SUTTER HEALTH, AND LOCAL COMMUNITY EXPERTS, THE HEALTH SYSTEM IDENTIFIED NINE COMMUNITY HEALTH NEEDS.1. HOUSING AND HOMELESSNESS2. BEHAVIORAL HEALTH3. ECONOMIC SECURITY4. HEALTH CARE ACCESS AND DELIVERY5. COMMUNITY AND FAMILY SAFETY6. EDUCATION AND LITERACY7. HEALTHY EATING/ACTIVE LIVING8. TRANSPORTATION AND TRAFFIC9. CLIMATE/NATURAL ENVIRONMENTHOSPITAL REPRESENTATIVES PRIORITIZED HEALTH NEEDS WITH LOCAL COMMUNITY, PUBLIC HEALTH REPRESENTATIVES. TO FURTHER REFINE AND SELECT THE COMMUNITY HEALTH NEEDS WE PLAN TO ADDRESS, FOUR CRITERIA WERE UTILIZED.SELECTION PROCESS:THE COMMUNITY BENEFIT OVERSIGHT COMMITTEE IS CHARGED WITH OVERSEEING THE STRATEGIC DIRECTION OF COMMUNITY BENEFIT PROGRAMMING AND ACTIVITIES. THE COMMITTEE IS COMPOSED OF JOHN MUIR HEALTH SENIOR LEADERS AND BOARD OF DIRECTORS MEMBERS. THE COMMITTEE MET ON MARCH 25, 2019 TO REVIEW THE LIST OF COMMUNITY HEALTH NEEDS IDENTIFIED AND PRIORITIZED BY THE CHNA REPORT AND TO SELECT THE COMMUNITY HEALTH NEEDS THAT PROVIDE STRATEGIC DIRECTION FOR JOHN MUIR HEALTH COMMUNITY BENEFIT PROGRAMMING AND ACTIVITIES FROM 2020 THROUGH 2022.THE FOLLOWING SELECTION CRITERIA WERE USED AS A METHOD TO PRIORITIZE AND SELECT THE COMMUNITY BENEFIT PRIORITIES. THE SELECTION CRITERIA BUILT ON CHNA PRIORITIZATION CRITERIA, WHICH INCLUDED: (1) COMMUNITY PRIORITY; (2) MAGNITUDE/SCALE OF NEED; (3) SEVERITY OF NEED; (4) MULTIPLIER EFFECT; (5) CLEAR DISPARITIES OR INEQUITIES.THE COMMITTEE MEMBERS FIRST AGREED UPON THE SELECTION CRITERIA, THEN ENGAGED IN THOROUGH DISCUSSION ABOUT EACH OF THE NINE PRIORITIZED HEALTH NEEDS. AFTER DISCUSSION BY ALL MEMBERS REGARDING RATIONALE FOR SELECTION, SUPPORTING DATA, KEY INFORMANT INTERVIEW AND FOCUS GROUP RESULTS, THE COMMITTEE CAME TO A CONSENSUS.THE FOLLOWING NEEDS WERE SELECTED AS COMMUNITY BENEFITS PRIORITIES FOR 2020-2022. THE COMMITTEE SELECTED THE HEALTH NEEDS FOR IMPLEMENTATION BECAUSE OF THE FEASIBILITY OF INTERVENTION, ABILITY TO HAVE A MEASURABLE IMPACT, ABILITY TO PARTNER WITH OTHER ORGANIZATIONS, OPPORTUNITY TO PREVENT NEGATIVE OUTCOMES ASSOCIATED WITH THE HEALTH NEEDS, ALIGNMENT WITH POPULATION TRENDS AND JOHN MUIR HEALTH EXPERTISE AND ABILITY TO BUILD ON SUCCESSFUL, CURRENT COMMUNITY BENEFIT PROGRAMS.1. ACCESS TO CARE, INCLUDING PRIMARY AND SPECIALTY CARE. IN ORDER TO ACHIEVE THIS HEALTH NEEDS JOHN MUIR HEALTH WILL:-PROVIDE FINANCIAL ASSISTANCE TO SUPPORT LOW-INCOME PATIENTS BY SUBSIDIZING ALL OR A PORTION OF THEIR JOHN MUIR HEALTH MEDICAL EXPENSES AT JMMC-WC AND JMMC-CONCORD.-PARTICIPATE IN THE GOVERNMENT-SPONSORED MEDI-CAL PROGRAM TO PROVIDE COMPREHENSIVE INPATIENT CARE TO MEDI-CAL ENROLLEES THAT GENERATE UNPAID COSTS AT JMMC-WC, JMMC-CONCORD, JOHN MUIR PHYSICIAN NETWORK AND JOHN MUIR BEHAVIORAL HEALTH CENTER.-PROVIDE COMPREHENSIVE PRIMARY CARE FOR VULNERABLE AND UNSHELTERED INDIVIDUALS WHO ARE UNABLE TO ACCESS CARE DUE TO INADEQUATE INSURANCE COVERAGE, AVAILABILITY OF SERVICES, TIMELINESS OF APPOINTMENTS OR ACCESSIBILITY BY OFFERING PROGRAMS SUCH AS THE MOBILE HEALTH CLINIC IN PARTNERSHIP WITH THE JOHN MUIR FAMILY MEDICINE RESIDENCY PROGRAM, CONTRA COSTA HEALTH SERVICES HEALTHCARE FOR THE HOMELESS, VILLAGE COMMUNITY RESOURCE CENTER, ROTOCARE BAY AREA AND ST. VINCENT DE PAUL.-PROVIDE HEALTH CARE SUPPORT SERVICES FOR CHILDREN IN SCHOOLS THAT SERVE LOW-INCOME FAMILIES THROUGH THE DENTAL COLLABORATIVE OF CONTRA COSTA COUNTY, WHICH INCLUDES LIFELONG MEDICAL CARE, LA CLINICAL DE LA RAZA AND CONTRA COSTA COUNTY ORAL HEALTH PROGRAM.-PROVIDE SPECIALTY CARE SERVICES THROUGH THE LA CLINICAL SPECIALTY PROGRAM AND OPERATION ACCESS FOR ADULTS WHO ARE UNABLE TO ACCESS CARE DUE TO LACK OF COVERAGE.-PROVIDE SCREENING PROGRAMS THROUGH THE EVERY WOMEN COUNTS PROGRAM AND THE LUNG CANCER SCREENING PROGRAM FOR LOW-INCOME ADULTS WHO ARE UNABLE TO ACCESS CARE DUE TO LACK OF COVERAGE.-PROVIDE ACCESS TO HEALTH CARE SUPPORT AND CARE COORDINATION SERVICES THROUGH THE MEDICATION ASSISTANCE PROGRAM AND PATIENT NAVIGATOR PROGRAM FOR VULNERABLE ADULTS AND SENIORS THAT ADDRESS POOR HEALTH OUTCOMES, QUALITY, SATISFACTION AND EFFICIENCY.-PROVIDE ACCESS TO HEALTH CARE SUPPORT AND CARE COORDINATION SERVICES FOR VULNERABLE SENIORS THAT PROMOTE INDEPENDENT LIVING, ADDRESS POOR HEALTH OUTCOMES, QUALITY AND SATISFACTION WHILE IMPROVING EFFICIENCY THROUGH FALL PREVENTION SAFETY TRAININGS, HOME ASSESSMENTS AND MODIFICATIONS, EDUCATION, AND ASSISTIVE TECHNOLOGY THROUGH MEALS ON WHEELS OF DIABLO REGION AND INDEPENDENT LIVING RESOURCES.-PROVIDE DIABETES EMPOWERMENT EDUCATION PROGRAM IN COLLABORATION WITH MONUMENT IMPACT, JOHN MUIR HEALTH'S DIABETES PROGRAM AND HAPPY FEET PROGRAM, IN COLLABORATION WITH THE JOHN MUIR FAMILY MEDICINE RESIDENCY PROGRAM AND MONUMENT CRISIS CENTER.-PROVIDE TRANSPORTATION SUPPORT TO DECREASE ISOLATION AMONG VULNERABLE SENIORS BY INCREASING ACCESS TO EDUCATION PROGRAMMING AT THE WALNUT CREEK SENIOR CENTER AND MOBILITY MATTERS.2. BEHAVIORAL AND MENTAL HEALTH SERVICES. IN ORDER TO ACHIEVE THIS HEALTH NEEDS JOHN MUIR HEALTH WILL:-SUPPORT THE PREVENTION AND/OR IMPROVEMENT IN THE LEVELS OF STRESS AND DEPRESSION IN VULNERABLE COMMUNITIES THROUGH THE MENTES POSITIVAS EN ACCION (POSITIVE MINDS IN ACTION) PROMOTORES PROGRAM AT MONUMENT IMPACT.-SUPPORT AND/OR PROVIDE BEHAVIORAL HEALTH INTERVENTION SERVICES IN VULNERABLE ADULTS THROUGH PROGRAMS SUCH AS THE PUTNAM CLUBHOUSE AND SUPPORT4RECOVERY.-PROVIDE INTERVENTION AND REFERRALS TO TRAUMA VICTIMS IN ORDER TO SUPPORT YOUTH DIRECTLY IMPACTED BY INTENTIONAL VIOLENCE WITH JMMC-WC'S BEYOND VIOLENCE PROGRAMS IN PARTNERSHIP WITH CENTER FOR HUMAN DEVELOPMENT, RYSE CENTER AND ONE DAY AT A TIME.-PROVIDE DIRECT MENTAL HEALTH COUNSELING SERVICES TO YOUTH, ADULTS AND FAMILIES OFFERED BY FRED FINCH YOUTH CENTER AND RYSE CENTER IN COLLABORATION WITH THE JOHN MUIR HEALTH MOBILE HEALTH CLINIC, ANTIOCH HIGH SCHOOL CENTER FOR HUMAN DEVELOPMENT, AND ONE DAY AT A TIME.-PROVIDE LOW-INCOME WOMEN WITH CANCER WITH FREE PSYCHOTHERAPY, PATIENT NAVIGATION SERVICES, EMERGENCY FINANCIAL ASSISTANCE, INFORMATION AND REFERRAL HELPLINE AND WELLNESS WORKSHOPS OFFERED BY THE WOMEN'S CANCER RESOURCES CENTER.3. ECONOMIC SECURITY, TO INCLUDE HOUSING, FOOD, COMMUNITY AND FAMILY SAFETY. IN ORDER TO ACHIEVE THESE HEALTH NEEDS JOHN MUIR HEALTH WILL:HOUSING-CONNECT MEDICALLY FRAGILE HOMELESS ADULTS DISCHARGED FROM LOCAL HOSPITALS TO THE RESPITE CARE CENTER TO PROVIDE RECUPERATIVE CARE AND ON-SITE COMPREHENSIVE CASE MANAGEMENT AND SUPPORT SERVICES.-PROVIDE COMPREHENSIVE PRIMARY CARE FOR VULNERABLE AND UNSHELTERED INDIVIDUALS WHO ARE UNABLE TO ACCESS CARE DUE TO INADEQUATE INSURANCE COVERAGE, AVAILABILITY OF SERVICES, TIMELINESS OF APPOINTMENTS OR ACCESSIBILITY BY OFFERING PROGRAMS SUCH AS MOBILE HEALTH CLINIC IN PARTNERSHIP WITH THE JOHN MUIR FAMILY MEDICINE RESIDENCY PROGRAM, CONTRA COSTA HEALTH SERVICES HEALTHCARE FOR THE HOMELESS, VILLAGE COMMUNITY RESOURCE CENTER, ROTACARE PITTSBURG AND ST. VINCENT DE PAUL.-ENGAGE JOHN MUIR FAMILY MEDICINE RESIDENTS WITH CONTRA COSTA HEALTH SERVICES COORDINATED OUTREACH, REFERRAL AND ENGAGEMENT (CORE) PROGRAM TO PROVIDE BASIC HEALTH SERVICES AND CONNECT INDIVIDUALS TO SECURE HOUSING.-CONNECT INDIVIDUALS AND FAMILIES WHO ARE IN RECOVERY FROM ALCOHOL AND OTHER DRUGS WITH SAFE, AFFORDABLE HOUSING THROUGH PARTNERSHIP WITH SUPPORT4RECOVERY.-PROVIDE UNSHELTERED AND LOW-INCOME INDIVIDUALS WITH CLOTHING, FOOD AND SUPPLIES IN PARTNERSHIP WITH WHITE PONY EXPRESS.-PROVIDE SUPPORT TO TRINITY CENTER, WHICH PROVIDES HOMELESS ADULTS WITH RESPITE, FOOD, SHOWER AND LAUNDRY FACILITIES, CLOTHING AND FOOD PANTRY, EMPLOYMENT ASSISTANCE AND CONNECTION TO CONTRA COSTA COUNTY SUPPORT SERVICES.FOOD-PROVIDE YOUTH WITH A WORKFORCE TRAINING OPPORTUNITY AT THE CONCORD BIKE TENT IN PARTNERSHIP WITH BIKE EAST BAY AND OLYMPIC HIGH SCHOOL.-ENGAGE YOUTH AT DOZIER-LIBBEY MEDICAL HIGH SCHOOL IN A NUTRITION-BASED HEALTH EDUCATION TRAIN-THE-TRAINER PROGRAM OFFERED BY FRESH APPROACH.-SUPPORT HEALTHY AND ACTIVE BEFORE FIVE TO INCREASE COMMUNITY AND FAMILY SAFETY, AND PROMOTE HEALTHY EATING AND ACTIVE PLAY IN CHILDREN AGE 0 TO 5.-SUPPORT THE FOOD BANK OF CONTRA COSTA AND SOLANO'S COMMUNITY PRODUCE PROGRAM AND ALAMEDA COUNTY COMMUNITY FOOD BANK TO PROVIDE ACCESS TO FRESH PRODUCE FOR LOW-INCOME FAMILIES IN CONTRA COSTA COUNTY.COMMUNITY AND FAMILY SAFETY-CONTRIBUTE TO ALLIANCE TO END ABUSE AS A HEALTH SYSTEM PARTNER IN COLLABORATION WITH CONTRA COSTA COUNTY AND THE PUBLIC HEALTH INSTITUTE TO CREATE A BLUEPRINT OF VIOLENCE PREVENTION.-PROVIDE INTERVENTION AND REFERRALS TO TRAUMA VICTIMS IN ORDER TO SUPPORT YOUTH DIRECTLY IMPACTED BY INTENTIONAL VIOLENCE WITH JMMC-WC'S BEYOND VIOLENCE PROGRAM IN PARTNERSHIP WITH CENTER FOR HUMAN DEVELOPMENT, RYSE CENTER AND ONE DAY AT A TIME.
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CONTINUED....
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-ENGAGE WITH PLANTING JUSTICE AND BORDERLANDS TO IMPLEMENT RESTORATIVE JUSTICE PRACTICES WITH LOCAL SCHOOLS TO CREATE HEALTHY, EQUITABLE AND CARING SCHOOL COMMUNITIES THAT PRECENT AND ADDRESS BEHAVIORAL DISRUPTION IN A NON-PUNITIVE WAY.-SUPPORT MONUMENT CRISIS CENTER TO SERVE LOW-INCOME FAMILIES AND INDIVIDUALS THROUGH DYNAMIC SERVICE PROGRAMS FOCUSED ON PROVIDING NUTRITIOUS FOOD, EDUCATION, GENERAL ASSISTANCE AND REFERRALS IN AN EFFORT TO ALLEVIATE POVERTY.-SUPPORT CONTRA COSTA CRISIS CENTER PROGRAMS THAT CENTER ON KEEPING PEOPLE ALIVE AND SAFE, HELPING THEM THROUGH CRISES, AND PROVIDING OR CONNECTING THEM WITH CULTURALLY RELEVANT SERVICES IN THE COMMUNITY.-SUPPORT CONTRA COSTA COUNTY FAMILY JUSTICE CENTERS (RICHMOND, CONCORD AND ANTIOCH) TO PROVIDE A ONE-STOP MULTI-SERVICE CENTER FOR VICTIMS OF DOMESTIC AND SEXUAL ABUSE, HUMAN TRAFFICKING AND ELDER ABUSE BY OFFERING COUNSELING, ASSISTANCE AND LEGAL ISSUES, HOUSING, EMERGENCY SHELTER, AND EMPLOYMENT.JOHN MUIR HEALTH DEVELOPS COLLABORATIVE PARTNERSHIP(S) WITH LOCAL ORGANIZATIONS IN ORDER TO BE RESPONSIVE TO THE NEEDS OF THE MOST VULNERABLE AN UNDERSERVED POPULATIONS. THE FOLLOWING 2021 YEAR END RESULTS IN COLLABORATION WITH LOCAL ORGANIZATIONS ARE OUTLINED BY EACH OF THREE IDENTIFIED COMMUNITY HEALTH NEEDS.COMMUNITY HEALTH NEEDS: HEALTH CARE ACCESS AND DELIVERY, INCLUDING PRIMARY AND SPECIALTY CARE1) THE MOBILE CLINIC: PROVIDE COMPREHENSIVE PRIMARY CARE FOR VULNERABLE ADULTS WHO ARE UNABLE TO ACCESS CARE DUE TO INADEQUATE INSURANCE COVERAGE, AVAILABILITY OF SERVICES,TIMELINESS OF APPOINTMENTS OR ACCESSIBILITY.- IN 2021, THE MOBILE HEALTH CLINIC SERVED 418 PEOPLE FOR 545 ENCOUNTERS DURING SATURDAY CLINIC, WEDNESDAY RESIDENCY CLINIC AND VIA TELEHEALTH. IN-PERSON VISITS RESUMED WITH LIMITED PATIENTS DUE TO COVID-19 AND MOBILE CLINIC WAS REALLOCATED TO PROVIDE COVID-19 VACCINATIONS.- THE MOBILE HEALTH CLINIC CONTINUED TO PARTNER WITH ROTACARE AND HEALTHCARE FOR THE HOMELESS ALTHOUGH PATIENT CAPACITY WAS LIMITED DUE TO COVID-19. THE MOBILE HEALTH CLINIC SERVED 1,901 PATIENTS THROUGH PARTNERSHIP PROGRAMS.- 85% OF PATIENTS WERE NON-ENGLISH SPEAKING AND 100% OF SERVICES MET THEIR LINGUISTIC NEEDS (PRIMARILY SPANISH).- 98% OF PATIENTS SERVED WERE UNINSURED.- 100% OF PATIENTS WHO NEEDED ADDITIONAL CARE WERE REFERRED TO A SPECIALIST OR OTHER HEALTH ORGANIZATION.- 100% OF REFERRALS WERE TRACKED AND MONITORED BY MCH STAFF AND AMONG THEM, 100% REPORTED FOLLOW-THROUGH WITH THEIR REFERRAL.- COMMUNITY NURSE PROGRAM: PROVIDE HEALTH CARE SUPPORT SERVICES FOR CHILDREN IN SCHOOLS THAT SERVE LOW-INCOME FAMILIES. BELOW ARE THE 2021 OUTCOMES:- FROM AUGUST 2020 TO JUNE 2021 (2020-21 SCHOOL YEAR), A TOTAL OF 13 INDIVIDUALS FOR A TOAL OF 7 INTERVENTIONS WERE PROVIDED TO SERVE STUDENTS, PARENTS AND SCHOOL STAFF. SCHOOLS WERE NOT IN PERSON FOR A MAJORITY OF THE YEAR DUE TO COVID-19 PANDEMIC.- 7 REFERRALS WERE RECEIVED BY THE COMMUNITY NURSE AND 1 REFERRAL WAS THEN MADE TO EXTERNAL COMMUNITY RESOURCES.- COMMUNITY NURSES PERFORMED A TOTAL OF 4 FIRST AID TREATMENTS.- PROVIDED NURSING SERVICES TO BRENTWOOD UNIFIED SCHOOL DISTRICT.2) MOBILE DENTAL CLINIC: PROVIDE HEALTH CARE SUPPORT SERVICES FOR CHILDREN IN SCHOOLS THAT SERVE LOW-INCOME FAMILIES THROUGH THE DENTAL COLLABORATIVE OF CONTRA COSTA COUNTY.- IN 2021, THE MOBILE DENTAL CLINIC PROVIDED 236 ORAL HEALTH SERVICES TO 162 UNDUPLICATED CHILDREN. SERVICES WERE SUSPENDED DURING THE COVID-19 PAMDEMIC AND DID NOT RESUME UNTIL AUGUST 2021.- ALL FAMILIES WERE PROVIDED WITH INSURANCE ENROLLMENT ASSISTANCE.- 100% OF MOBILE DENTAL PATIENTS WERE CONNECTED TO A DENTAL HOME THROUGH REFERRAL PARTNERSHIPS WITH LIFELONG BROOKSIDE, LA CLINICA DE LA RAZA OR CONTRA COSTA HEALTH SERVICES CLINICS.3) LA CLINICA SPECIALTY CARE PROGRAM: PROVIDE SPECIALTY CARE SERVICES THROUGH THE LA CLINICA SPECIALTY CARE PROGRAM FOR VULNERABLE ADULTS WHO ARE UNABLE TO ACCESS CARE DUE TO LACK OF COVERAGE.- IN 2021, PROVIDERS WERE RECRUITED TO MEET THE NEEDS OF REFERRED PATIENTS, WHICH INCLUDED GYNECOLOGICAL ONCOLOGIST, GYNECOLOGIST, MEDICAL ONCOLOGIST, DIAGNOSTIC IMAGING, GASTROENTEROLOGIST, SURGEON, CANCER GENETICIST, AND UROLOGIST.- 100% OF PATIENTS WERE UNINSURED AND 73% OF PATIENTS REFERRED INDICATED A NON-ENGLISH LANGUAGE PREFERENCE AND 75% IDENTIFIED AS HISPANIC/LATINO.- IN TOTAL, 357 PATIENTS WERE REFERRED FROM LA CLINICA AND AMONG THEM, 335 WERE ACCEPTED INTO THE SPECIALTY CARE PROGRAM (ACCEPTANCE RATE OF 94%). THE TOP REFERRING HEALTH CONDITIONS INCLUDE: GASTROINTESTINAL, GYNECOLOGICAL, UROLOGICAL AND BREAST.- A TOTAL OF 8 CANCER DIAGNOSIS WERE MADE. IN ADDITION, 849 PROCEDURES AND INTERVENTIONS WERE PROVIDED THROUGHOUT THE YEAR. THE MAJORITY OF THE INTERVENTIONS WERE CONSULTATIONS/FOLLOW-UP WITH SPECIALIST AND IMAGING.- 94% OF PATIENTS COMPLETED TREATMENT OR RECEIVED/SCHEDULED FOR FOLLOW-UP.- OPERATION ACCESS: PROVIDE SPECIALTY CARE SERVICES THROUGH OPERATION ACCESS FOR VULNERABLE ADULTS WHO ARE UNABLE TO ACCESS CARE DUE TO LACK OF COVERAGE.- IN 2021, A TOTAL OF 229 SURGICAL PROCEDURES WERE PROVIDED IN A JOHN MUIR HEALTH OPERATING ROOM. THIS REPRESENTS A 45% INCREASE FROM THE PREVIOUS YEAR.- 100% OF OPERATION ACCESS PATIENTS WERE UNINSURED.- THE LINGUISTIC NEEDS WERE MET FOR 100% OF PATIENTS, INCLUDING SPANISH, ENGLISH, PORTUGUESE, HINDI, MANDARIN, AND TAGALOG.- 78% OF ALL OPERATION ACCESS SERVICES PROVIDED IN CONTRA COSTA COUNTY WERE PROVIDED BY JOHN MUIR HEALTH.- IN TOTAL, THERE WERE 31 ACTIVE VOLUNTEER PHYSICIANS FROM JOHN MUIR HEALTH WHO PROVIDED AT LEAST ONE SURGICAL SERVICE. 61% OF VOLUNTEERS WERE "HIGH VOLUME" PROVIDERS, WHO PROVIDED AT LEAST 4 SERVICES DURING THE YEAR.- IN 2021, 10 NEW PHYSICIANS WERE RECRUITED.- ALL PATIENT QUALITY OF LIFE IMPROVEMENT MEASURES REMAINED HIGH. RESULTING FROM OPERATION ACCESS SERVICES, 95% OF PATIENTS REPORTED IMPROVED HEALTH, 95% REPORTED IMPROVED QUALITY OF LIFE, 95% IMPROVED WORK ABILITY, 88% EXPERIENCED A RELIEF OF SYMPTOMS AND 95% IMPROVED ABILITY TO CARE FOR HOME AND/OR FAMILY.- EVERY WOMAN COUNTS PROGRAM: PROVIDE FREE BREAST CANCER SCREENING FOR LOW-INCOME WOMEN WHO ARE UNABLE TO ACCESS CARE DUE TO LACK OF COVERAGE.- IN 2021, THERE WERE 35 BREAST CANCER SCREENING CLINICS.- 100% OF ELIGIBLE PATIENTS WERE ACCEPTED TO CARE. THERE WERE 239 BREAST CANCER PATIENTS SERVED IN THE CLINICS FOR A TOTAL OF 276 ENCOUNTERS.- ALMOST HALF OF WOMEN SERVED AT THE BREAST CANCER CLINICS (46%) WERE BETWEEN AGES 40-49. 88% IDENTIFIED AS HISPANIC AND AMONG THEM, 88% INDICATED A NON-ENGLISH PREFERENCE. 100% OF PATIENTS WERE UNINSURED.- IN 2021, 98% OF BREAST CANCER PATIENTS WERE PROVIDED WITH SAME DAY "ONE STOP" SERVICES, INCLUDING: BREAST EXAMS, DIAGNOSTIC MAMMOGRAMS, ULTRASOUNDS AND BIOPSIES. THE PROGRAM PROVIDED 32 BREAST BIOPSIES AND 100% RECEIVED BIOPSY RESULTS WITHIN 2 WEEKS. 4 WOMEN WERE DIAGNOSED WITH BREAST CANCER AND 100% WERE PROVIDED WITH APPROPRIATE FOLLOW-UP TO MONITOR THEIR DIAGNOSIS. 100% OF DIAGNOSIS WERE ENROLLED IN THE BREAST AND CERVICAL CANCER TREATMENT PROGRAM. 100% OF PATIENTS RECEIVED HEALTH EDUCATION MATERIALS.4) MEALS ON WHEELS DIABLO REGION FALL PREVENTION PROGRAM (FPP): PROVIDE ACCESS TO HEALTH CARE SUPPORT AND CARE COORDINATION SERVICES FOR VULNERABLE ADULTS AND SENIORS THAT ADDRESS POOR HEALTH OUTCOMES, QUALITY AND SATISFACTION WHILE IMPROVING EFFICIENCY THROUGH FALL PREVENTION SAFETY TRAININGS, HOME ASSESSMENTS AND MODIFICATIONS, AND EDUCATION.- IN 2021, FPP RECEIVED 339 REFERRALS AND CONDUCTED 248 HOME SAFETY ASSESSMENTS AND MODIFICATIONS IN HOMES OF OLDER ADULTS. AMONG THESE REFERRALS, 22 PEOPLE ARE ON THE WAITLIST, 69 EITHER DECLINED SERVICES OR DID NOT QUALIFY FOR SERVICES. 95% OF SENIORS REPORTED INCREASED ACCESS TO FALL PREVENTION SERVICES. FPP CONDUCTED 20 EDUCATION PRESENTATIONS, REACHING 420 PARTICIPANTS. ON AVERAGE, 95% OF SENIORS REPORTED INCREASED KNOWLEDGE ABOUT FALL PREVENTION, RISK FACTORS, AND FALL REDUCTION STRATEGIES.- FPP CONDUCTED 248 HOME ASSESSMENTS AND COMPLETED HOME MODIFICATIONS IN 100% OF THOSE ASSESSED. 96% OF SENIORS WHO RECEIVED A HOME MODIFICATION REPORTED POSITIVE CHANGES IN THEIR LIVES. - IN 2021, 17 TOTAL EXERCISE SESSIONS WERE OFFERED WITH A TOTAL OF 236 PARTICIPANTS.5) MEALS ON WHEELS OF DIABLO REGION: PROVIDE OLDER ADULTS IN CONTRA COSTA COUNTY THE FRIENDLY VISITORS PROGRAM. WHICH CONNECTS SENIORS WITH VOLUNTEERS TO PROVIDE COMPANIONSHIP, RESOURCES AND ASSISTANCE, ULTIMATELY TO REDUCE SOCIAL ISOLATION.- IN 2021, VOLUNTEERS AND STAFF ANSWERED 12,430 RESOURCE CALLS. FRIENDLY VISITOR COMPANIONS MADE 1,256 VISITS TO 231 CLIENTS, AGE 60 AND OLDER.
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6) INDEPENDENT LIVING RESOURCES: PROVIDE COMMUNITY WITH MEDICAL EQUIPMENT LOANS, ASSISTIVE TECHNOLOGY AND OTHER SUPPORTIVE RESOURCES FOR INDIVIDUALS, MAINLY SENIORS.- INFORMATION AND REFERRALS ON A VARIETY OF ASSISTIVE TECHNOLOGY AND TRAINING ON DEVICES WAS PROVIDED TO THE COMMUNITY. 591 INDIVIDUALS WERE PROVIDED DEVICES FOR LOAN, AMOUNTING TO 998 DEVICES IN TOTAL. AVERAGE AGE OF USERS WAS 67 YEARS OLD. AMONG DEVICES OFFERED TO THE COMMUNITY INCLUDED: WHEELCHAIRS, TRANSPORT CHAIRS, WALKERS, CANES, BATH CHAIRS, TRANSFER BENCHES, BEDSIDE COMMODE CHAIRS, KNEE SCOOTER, HOSPITAL BEDSIDE TABLES, WALKERS AND SEATED WALKERS.7) MOBILITY MATTERS: PROVIDE TRANSPORTATION ASSISTANCE FOR SENIORS WHO OTHERWISE HAVE LIMITED CAPACITY TO TRAVEL THEMSELVES, TO INCLUDE TRAVEL TO MEDICAL APPOINTMENTS, GROCERY STORE AND OTHER ESSENTIAL NEEDS.- A TOTAL NUMBER OF 104 JOHN MUIR CLIENTS RECEIVED TRANSPORTATION ASSISTANCE WHICH WAS IMPACTED DUE TO THE COVID-19 PANDEMIC BUT STILL MAINTAINED A ROBUST VOLUNTEER BASE WHO PROVIDE RIDES FOR SENIORS IN NEED.8) WALNUT CREEK SENIOR TRANSPORTATION PROGRAM: PROVIDE TRANSPORTATION ASSISTANCE TO SENIORS OVER THE AGE OF 60. SERVICES CAN INCLUDE GROCERY SHOPPING, MEDICAL APPOINTMENTS, PRESCRIPTION PICK UP, AND OTHER ACTIVITIES TO IMPROVE ACCESS TO CARE AND REDUCE SOCIAL ISOLATION.- IN 2021, A TOTAL OF 2,879 RIDES WERE PROVIDED TO 177 SENIORS OVER 60 YEARS OLD, AND WERE ORGANIZED BY THE WALNUT CREEK SENIORS CLUB. AVERAGE COST PER RIDE AMOUNTED TO APPROXIMATELY $12.89 TOTALING OVER $34,544 FOR THE YEAR. A TOTAL OF 298 RIDES WERE PROVIDED TO MEDICAL APPOINTMENTS.9) DIABETES SERVICES: PROVIDE DIABETES PREVENTION PROGRAMS TO VULNERABLE ADULTS WHO ARE IDENTIFIED AS PRE-DIABETIC.- IN 2021, ONE JOHN MUIR HEALTH STAFF WAS TRAINED TO BE A DIABETES EDUCATION EMPOWERMENT PROGRAM (DEEP) CERTIFIED TRAINER. JOHN MUIR HEALTH IN COLLABORATION WITH MONUMENT IMPACT SUPPORTED THE DEEP PROGRAM FOR 4 SESSIONS. THE SESSIONS HAD A TOTAL PARTICIPANT OF 32 PEOPLE FOR 6 WEEKS. OF THE 32 PARTICIPANTS, 26 COMPLETED THE TRAINING. THE DEEP PROGRAM WAS CONDUCTED IN SPANISH.10) ORDER OF MALTA CLINIC: PROVIDE ACCESS TO CARE FOR UNINSURED AND UNDERINSURED PEOPLE WITH DIABETES.- IN 2021, ORDER OF MALTA CLINIC PROVIDED CARE TO 196 PATIENTS WITH DIABETES, FOR A TOTAL OF 1,593 ENCOUNTERS. OVERALL, MALTA CLINIC PROVIDED CARE TO UNINSURED PATIENTS OF 1,457 ENCOUNTERS VIA TELEHEALTH AND 2,061 ENCOUNTERS IN-PERSON. 100% OF OVERALL PATIENTS ARE UNINSURED OR UNDER-INSURED, AND 100% OF PATIENTS WITH DIABETES ARE UNINSURED OR UNDER-INSURED.COMMUNITY HEALTH NEEDS: BEHAVIORAL INCLUDING MENTAL HEALTH AND SUBSTANCE ABUSE. BELOW ARE THE ORGANIZATIONS JOHN MUIR HEALTH COLLABORATED WITH AND THE OUTCOMES OF THE COLLABORATIONS FOR 2021.1) COMPLEX COMMUNITY CARE COORDINATION (CCCC) PROGRAM: PROVIDE COMPREHENSIVE CASE MANAGEMENT AND SUPPORT SERVICES FOR INDIVIDUALS WHO FREQUENT THE EMERGENCY DEPARTMENT, HAVE EXCESSIVE HOSPITALIZATIONS AND MEET CRITERIA RELATED TO SOCIAL DETERMINATION OF HEALTH.- IN 2021, THERE WERE A TOTAL OF 194 PARTICIPANTS IN THE CCCC PROGRAM. 100% OF PARTICIPANTS HAVE MORE THAN 6 EMERGENCY DEPARTMENT VISITS IN THE LAST 6 MONTHS. 100% OF PATIENTS ARE REFERRED TO ENROLL IN MEDI-CAL, MEDICARE, BASIC ADULT CARE OR ARE COVERED BY ANOTHER INSURANCE PLAN, IF THEY QUALIFY. PROVIDED INTERVENTIONS RELATED TO BENEFITS, APPOINTMENT, CARE PLAN, CASE MANAGEMENT, COMMUNICATIONS, HOUSING, MENTAL HEALTH, SITE VISIT, TRANSPORTATION OR OTHER.2) FRED FINCH YOUTH AND FAMILY SERVICES: PROVIDE LINGUISTICALLY APPROPRIATE DIRECT MENTAL AND BEHAVIORAL HEALTH SERVICES AT NO COST TO LOW-INCOME AND UNINSURED INDIVIDUALS TO INCLUDE MOBILE HEALTH CLINIC SATURDAY CLINIC IN BRENTWOOD, ANTIOCH HIGH SCHOOL, DEER VALLEY HIGH SCHOOL, AND BEYOND VIOLENCE PARTNER ORGANIZATIONS, CENTER FOR HUMAN DEVELOPMENT AND ONE DAY AT A TIME.-A TOTAL OF 120 INDIVIDUALS WERE PROVIDED MENTAL HEALTH COUNSELING SERVICES FOR A TOTAL OF 1,865 SESSIONS. THE DISTRIBUTION OF SERVICES PROVIDED WERE AS FOLLOWS: MOBILE HEALTH CLINIC, 6%; ANTIOCH HIGH SCHOOL, 36%, DEER VALLEY HIGH SCHOOL, 28%; BEYOND VIOLENCE ONE DAY AT A TIME AND CENTER FOR HUMAN DEVELOPMENT, 30%. - IN TOTAL, APPROXIMATELY 11% OF SERVICES WERE PROVIDED IN SPANISH BY BILINGUAL THERAPIST. 42% OF CLIENTS WERE UNDER THE AGE OF 18 AND 66% IDENTIFY AS FEMALE. THE TYPE OF SERVICES PROVIDED WERE AS FOLLOWS (TOP 5): INDIVIDUAL THERAPY, ASSESSMENT, PLAN DEVELOPMENT, OUTREACH AND ENGAGEMENT AND COLLATERAL CONTACT.3) MENTES POSITIVAS EN ACCION (POSITIVE MINDS IN ACTION): SUPPORT THE PREVENTION AND/OR IMPROVEMENT IN THE LEVELS OF STRESS AND DEPRESSION IN VULNERABLE COMMUNITIES THROUGH THE POSITIVE MINDS IN ACTION PROMOTORES PROGRAM OFFERED BY MONUMENT IMPACT.- IN 2021, THERE WERE 8 TRAINED PROMOTORES FOR THE MENTES POSITIVAS EN ACCION PROMOTORES VIRTUAL PROGRAM (MPA-V). THE 40-HOUR TRAINING IS CONDUCTED BY ROSA MARIA STERNBERG PHD, RN, TO HELP WITH THE TRANSITION TO THE VIRTUAL PLATFORM. A 25-QUESTION TEST WAS ADMINISTERED TO TEST PROMOTORES' KNOWLEDGE OF STRESS AND DEPRESSION MANAGEMENT AND COGNITIVE BEHAVIORAL CONCEPTS. 75 PARTICIPANTS ENROLLED AND BEGAN THE MPA-V PROGRAM AND 58 GRADUATED.4) PUTNAM CLUBHOUSE: SUPPORT AND/OR PROVIDE BEHAVIORAL HEALTH INTERVENTION SERVICES TO VULNERABLE ADULTS WITH SEVERE MENTAL HEALTH ILLNESS THROUGH EDUCATION AND VOCATIONAL REHABILITATION SUPPORT SERVICES.- IN 2021, THERE WAS AN AVERAGE DAILY ATTENDANCE OF 51 MEMBERS AND A MONTHLY ATTENDANCE OF 154 MEMBERS REPRESENTING A TOTAL OF 497 MEMBERS WHO PARTICIPATED IN PROGRAM ACTIVITIES, WHERE THEY SPENT A TOTAL OF 59,034 HOURS PARTICIPATING IN CLUBHOUSE ACTIVITIES. 67 NEW MEMBERS OVERALL JOINED THE CLUBHOUSE IN 2021, AMONG THEM 21 NEW MEMBERS UNDER THE AGE OF 30 JOINED. 100% OF MEMBERS WHO INDICATED EDUCATION IN THEIR CAREER PLAN WERE REFERRED TO APPROPRIATE EDUCATION RESOURCES AND 82 MEMBERS ATTENDED SCHOOL AND AMONG THEM 23 RETURNED TO SCHOOL. 100% OF MEMBERS WHO INDICATED EMPLOYMENT IN THEIR CAREER PLAN WERE REFERRED TO EMPLOYMENT RESOURCES AND 119 MEMBERS WERE EMPLOYED AND AMONG THEM 37 WERE PLACED IN EMPLOYMENT EARNING $17.25/HOUR ON AVERAGE.- JOHN MUIR HEALTH PROVIDED HEALTH EDUCATION MATERIALS AROUND THE FOLLOWING TOPICS: COVID-19, VACCINATION EDUCATION, STRESS MANAGEMENT, WELLNESS AND HEALTH, SLEEP MANAGEMENT. THESE RESOURCES WERE EACH DISTRIBUTED TO 425 INDIVIDUALS.
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5) PLANTING JUSTICE: RESTORATIVE JUSTICE INITIATIVE- TIER 1 TRAININGS WERE HELD AT 6 SCHOOLS AND A TOTAL OF 157 TEACHERS, STAFF AND ADMINISTRATORS COMPLETED THE TRAINING. TIER 2 TRAININGS WERE HELD AT 4 SCHOOLS AND A TOTAL OF 58 TEACHERS, STAFF AND ADMINISTRATORS COMPLETED THE TRAINING. DEVELOPED CURRICULUM AND FACILITATED THE FIRST RJ AMBASSADOR COHORT MODEL THAT INCLUDED 12 PARTICIPANTS. 87% OF TIER 1 PARTICIPANTS GAINED INCREASE UNDERSTANDING OF RESTORATIVE JUSTICE AND 61% OF TIER 1 PARTICIPANTS REPORTED THEY ARE MORE LIKELY TO HOLD A COMMUNITY BUILDING CIRCLE IN THEIR CLASS AND/OR SCHOOL AFTER TAKING THE TRAINING. 6) VILLAGE COMMUNITY RESOURCE CENTER (VCRC): SUPPORT THE PREVENTION AND/OR IMPROVEMENT IN THE LEVELS OF STRESS AND DEPRESSION IN VULNERABLE COMMUNITIES THROUGH VCRC'S MENTAL WELLNESS PROMOTORES PROGRAM.- DEVELOPED A COMPREHENSIVE TRAINING PLAN WITH VISION Y COMPROMISO WHICH INCLUDES THREE COMPONENTS: MENTAL WELLNESS TRAINING FOR PROMOTORAS, A TRAINING THE TRAINER COURSE (FOR VCRC STAFF AND AT LEAST ONE OTHER PROMOTORA), AS WELL AS TECHNICAL ASSISTANCE. TRAINING CLASSES WILL BEGIN IN EARLY FEBRUARY 2022.- PARTICIPATED IN PROMOTORAS TRANSFORMADO FAMILIAS Y COMUNIDADES (PTFC), A POWERFUL COURSE WHICH COVERED A BROAD RANGE OF TOPICS INCLUDING THE ROLE OF A PROMOTORA, EFFECTIVE COMMUNICATION, POPULAR EDUCATION, GROUP FACILITATION, LEARNING STYLES, PUBLIC SPEAKING, ETHICS, SOCIAL DETERMINANTS OF HEALTH, PRACTICAL EXPERIENCE, AND MORE. FIVE PARENTS AS WELL AS THE COMMUNITY ORGANIZER PARTICIPATED WITH ALL BUT ONE INDIVIDUAL GRADUATING FROM THE PROGRAM.7) WOMEN'S CANCER RESOURCE CENTER: FREE THERAPY PROGRAM FOR LOW-INCOME EAST BAY WOMEN WITH CANCER.- 45 CLIENTS RECEIVED FREE THERAPY FROM VOLUNTEER THERAPIST, A WCRC STAFF MEMBER AND THERAPISTS AFFILIATED WITH THE WOMEN'S THERAPY CENTER (WTC). ACROSS 7 SUPPORT GROUPS, THERE WAS AN AVERAGE OF 75 PARTICIPANTS EACH QUARTER THROUGHOUT 2021. IN 2021, THERE WERE THREE EDUCATIONAL WORKSHOPS FOR THERAPISTS, FOR A TOTAL PARTICIPATION OF 89 THERAPISTS. SUCCESSFULLY RECRUITED SIX VOLUNTEER THERAPISTS IN 2021 FROM THE LOCAL THERAPIST COMMUNITY, THREE OF WHOM WERE THERAPIST OF COLOR. 92% OF SURVEY RESPONDENTS INDICATED THAT THERAPY HELPED THEM COPE WITH THE STRESS AND CHALLENGES OF DEALING WITH CANCER AND 96% RESPONDED THE THERAPY HELPED THEM ENJOY A BETTER QUALITY OF LIFE.COMMUNITY HEALTH NEED: ECONOMIC SECURITY, TO INCLUDE HOUSING, FOOD, COMMUNITY AND FAMILY SAFETY. BELOW ARE THE ORGANIZATIONS JOHN MUIR HEALTH COLLABORATED WITH AND THE OUTCOMES OF THE COLLABORATIONS FOR 2021.1) JUNIOR ACHIEVEMENT OF NORTHERN CALIFORNIA: PARTNER WITH JUNIOR ACHIEVEMENT TO LEAD YOUNG HEALERS, A HIGH SCHOOL INTERNSHIP PROGRAM FOR STUDENTS INTERESTED IN PURSUING HEALTH CAREERS, WITH A FOCUS ON UNDERREPRESENTED YOUTH.- TO SUPPORT WORKFORCE DEVELOPMENT, JOHN MUIR HEALTH PROVIDED OPPORTUNITIES FOR UNDERREPRESENTED YOUTH FROM CONTRA COSTA COUNTY SCHOOLS, WITH EDUCATION AFFILIATION AGREEMENTS WITH JOHN MUIR HEALTH TO PARTAKE IN YOUNG HEALERS SUMMER AND SPRING INTERNSHIP PROGRAM. A TOTAL OF 50 STUDENTS PARTICIPATED FOR THE 4 WEEK SUMMER PROGRAM AND 34 STUDENTS PARTICIPATED ON THE 10 WEEK SPRING PROGRAM. JOHN MUIR HEALTH MENTORS/VOLUNTEERS CONTRIBUTED A TOTAL OF 450 HOURS.
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TO SUPPORT HOUSING NEEDS, JOHN MUIR HEALTH PARTNERED WITH THE FOLLOWING ORGANIZATIONS:1) HOPE SOLUTIONS: SUPPORT FOR PERMANENT AFFORDABLE HOUSING AND SUPPORTIVE SERVICES FOR HOMELESS AND AT-RISK FAMILIES AND INDIVIDUALS.- IN 2021, 393 HOUSEHOLDS WERE NEW HOUSED, RESULTING IN 748 UNIQUE INDIVIDUALS NEWLY HOUSED. 1,218 ADULTS RECEIVED CASE MANAGEMENT SERVICES AND 232 YOUTH ACTIVELY PARTICIPATED IN THE YOUTH ENRICHMENT PROGRAM.2) RESPITE CARE CENTER: CONNECT HOMELESS PATIENTS DISCHARGED FROM HOSPITAL TO RESPITE CARE CENTER TO PROVIDE RECUPERATIVE CARE AND ON-SITE COMPREHENSIVE CASE MANAGEMENT AND SUPPORT SERVICES TO MEDICALLY FRAGILE HOMELESS ADULTS.- IN 2021, 50 PATIENTS WERE REFERRED TO THE RESPITE CENTER. 3 PATIENTS (6%) WERE APPROVED FOR RESPITE, AND AMONG THEM, 3 PATIENTS WERE PLACED IN RESPITE AND NONE WERE PLACED IN A COUNTY SHELTER. ON AVERAGE, THE MEAN LENGTH OF STAY WAS 36.67 DAYS AND THE MEDIAN WAS 19 DAYS. ADMITTED PATIENTS ON AVERAGE, WERE PROVIDED WITH 6.33 MEDICAL LINKAGES, WITH AN AVERAGE OF 3.67 MEDICAL CONDITIONS. FOR PATIENT WITH MENTAL HEALTH HISTORY, THEY HAD AN AVERAGE OF 1 CONDITION (DEPRESSION AS THE MOST COMMON). FOR PATIENTS WITH A SUBSTANCE ABUSE HISTORY, THEY WERE USING AN AVERAGE 1.67 SUBSTANCES. PATIENTS WHO WERE ADMITTED TO RESPITE FROM JOHN MUIR HEALTH SAVED 12 HOSPITAL DAYS.3) SUPPORT4RECOVERY: PROVIDE HOUSING GRANTS TO SUPPORT PEOPLE LEAVING TREATMENT PROGRAMS WITH A SOBER LIVING ENVIRONMENT, PREVENTING MANY FROM LIVING ON THE STREETS AND BECOMING UNSHELTERED.- IN 2021, 32 GRANTS OF 30 DAYS EACH WERE PROVIDED AND 5 GRANTS OF 15 DAYS EACH WERE PROVIDED. 25 PEOPLE PLACED IN SLE'S. 100% GOAL OF 30 DAYS SAFE AND AFFORDABLE PLACEMENT ACHIEVED. A TOTAL OF 25 INDIVIDUALS WERE PLACED AT CONTRA COSTA COUNTY SOBER LIVING RESIDENCIES. 4) TRINITY CENTER: SUPPORT TRINITY CENTER IN SERVING HOMELESS AND WORKING POOR ADULT MEN, ADULT WOMEN AND TRANSITIONAL AGE YOUTH IN WALNUT CREEK AND CENTRAL CONTRA COSTA COUNTY.- IN 2021, TRINITY CENTER HAD 16,086 MEMBER VISITS BY 1,092 UNIQUE INDIVIDUALS. EMERGENCY OVERNIGHT SHELTER EVENING PROGRAM OPERATED FROM JANUARY 11 THROUGH APRIL 9, AND OPENED FOR THE WINTER SEASON ON DECEMBER 13. A TOTAL OF 1,856 SHELTER NIGHTS WERE PROVIDED TO 38 UNIQUE INDIVIDUALS. 147 TRANSITION AGE YOUTH MEMBERS WERE SERVED AT TRINITY CENTER, 59 OF THEM ENGAGED WITH CASE MANAGERS ON A REGULAR BASIS TO PLAN AND ACHIEVE EDUCATION, EMPLOYMENT, HEALTH AND HOUSING GOALS. IN 2021, 138 INDIVIDUALS VISITED THE CONDUCT SUBSTANCE USE SUPPORT GROUP AND 159 UNIQUE INDIVIDUALS HAVE RECEIVED ONE ON ONE COUNSELING (183 TOTAL HOURS). THE DAY CENTER RECEIVED AN AVERAGE 60 VISITS FROM TENANTS EACH MONTH, WITH MANY ACCESSING MEALS, CLOTHING, EVENTS, SUBSTANCE USE GROUPS, AND OVERALL SOCIAL CONNECTIONS ON A REGULAR BASIS.TO SUPPORT FOOD NEEDS, JOHN MUIR HEALTH PARTNERED WITH THE FOLLOWING ORGANIZATIONS:1) 18 REASONS: SUPPORT COOKING MATTERS PROGRAM, WHICH PROVIDES PARENTS WITH SPANISH INSTRUCTION ON HEALTHY COOKING AND NUTRITION.- COOKING MATTERS FOR PARENTS WAS PROVIDED AS A 6-WEEK SERIES ON ZOOM WITH GROCERY DELIVERY DUE TO COVID-19. IN TOTAL, 34 PARENTS PARTICIPATED. THERE WERE A TOTAL OF FOUR 6-WEEK YOUTUBE LIVE SERIES PROVIDED AND PROMOTED TO PITTSBURG UNIFIED SCHOOL DISTRICT PARENTS. 198 FAMILIES ATTENDED. TWO 3-WEEK COOKING MATTERS AT HOME OR COOKING MATTERS EN CASA SERIES WERE PROVIDED VIA ZOOM TO A TOTAL OF 24 FAMILIES. ALL FAMILIES WERE PROVIDED WITH GROCERIES TO PARTICIPATE IN FOOD DEMONSTRATIONS.2) ALAMEDA COUNTY COMMUNITY FOOD BANK (ACCFB): SUPPORT THE FOOD BANK TO PROVIDE ACCESS TO FRESH PRODUCE FOR LOW-INCOME FAMILIES IN ALAMEDA COUNTY.- OVER 7,454,586 POUNDS OF FOOD DISTRIBUTED BY 90 PARTNER ORGANIZATIONS, ACROSS MORE THAN 100 LOCATIONS, AMOUNTING TO 6.2 MILLION MEALS. ACCFB AWARDED GRANTS TO FIVE PARTNERS AGENCIES IN NORTHERN ALAMEDA COUNTY TO MAKE KEY INVESTMENTS IN THEIR FOOD DISTRIBUTION CAPACITY RESULTING IN APPROXIMATELY 1,127,423 POUNDS OF FOOD DISTRIBUTED AND 61,147 INDIVIDUALS MEALS SERVED.3) FOOD BANK OF CONTRA COSTA AND SOLANO COUNTY'S COMMUNITY PRODUCE PROGRAM: SUPPORT THE FOOD BANK TO PROVIDE ACCESS TO FRESH PRODUCE FOR LOW-INCOME FAMILIES IN CONTRA COSTA COUNTY.- DISTRIBUTED 16,285,290 POUNDS OF FOOD THROUGH DIRECT DISTRIBUTIONS TO 133,186 INDIVIDUALS IN CONTRA COSTA COUNTY. LAUNCHED FIVE SCHOOL SITES AND TWO SENIOR FOOD PROGRAM DISTRIBUTION SITES. EACH OF THESE NEW SITES WILL IMPROVE RESIDENTS' ACCESS TO FBCCC PROGRAMS IN CONTRA COSTA COUNTY.4) FRESH APPROACH: SUPPORT MOBILE FARMER'S MARKET TO PROVIDE EASY ACCESS TO HEALTHY, AFFORDABLE PRODUCE, NUTRITION EDUCATION AND RESOURCES, AS WELL AS ADDRESS BARRIERS TO PARTICIPATION IN FOOD BENEFITS IN EAST CONTRA COSTA COUNTY.- 124 UNIQUE PARTICIPANTS AND THEIR FAMILY MEMBERS RECEIVED FRUIT AND VEGETABLE VOUCHERS. 110 PEOPLE PARTICIPATED IN COOKING DEMOS, AND 14 PEOPLE PARTICIPATED IN ONLINE NUTRITION CLASSES. - FRESH APPROACH COLLECTED AND SUBMITTED 23 REFERRAL FORMS AT MOBILE FARMERS' MARKET STOP IN ANTIOCH AND 91 ADDITIONAL REFERRAL FORMS FROM NUTRITION CLASSES AND ADDITIONAL MOBILE AND TRADITIONAL FARMERS' MARKET SITES IN CONTRA COSTA COUNTY.5) MONUMENT CRISIS CENTER (MCC): SUPPORT MONUMENT CRISIS CENTER'S WEEKLY FOOD DISTRIBUTION PROGRAM TO IMPROVE FOOD SECURITY, NUTRITION AND DIET IN CONTRA COSTA COUNTY.- IN 2021, MCC'S FOOD DISTRIBUTION PROGRAM WAS AVAILABLE 3 TIMES EACH WEEK PROVIDING 7-10 DAY SUPPLY OF NUTRITIOUS FRESH FOODS, AS WELL AS SHELF-STABLE FOODS, BABY DIAPERS/WIPES, SENIOR DIAPERS, TOILETRIES, CLOTH MASKS, PET FOOD, ETC. SERVING A TOTAL OF 66,427 INDIVIDUALS (DUPLICATED TO REFLECT THE ASSISTANCE PROVIDED AS FAMILIES VISIT MCC MULTIPLE TIMES FOR ASSISTANCE THROUGHOUT THE YEAR). IN 2021, MCC SERVED 9,639 UNIQUE INDIVIDUALS.6) WHITE PONY EXPRESS (WPE): SUPPORT THE FOOD RESCUE PROGRAM IN EAST AND CENTRAL CONTRA COSTA COUNTY.- IN 2021, WPE PROVIDED HEALTHY, FRESH FOOD TO 80,000+ CLIENTS IN EAST AND CENTRAL CONTRA COSTA COUNTY SERVED BY NONPROFIT AGENCIES THAT WORK WITH THE UNHOUSED, LOW-INCOME SENIORS, NEW IMMIGRANT FAMILIES, STUDENTS AND THEIR FAMILIES, AND OTHER VULNERABLE, LOW/NO-INCOME POPULATIONS. WPE PROVIDED FRESH AND NUTRITIOUS FOOD TO 25,000+ INFANTS AND CHILDREN IN 2021.TO SUPPORT THE COMMUNITY AND FAMILY SAFETY OF THE COMMUNITY, JOHN MUIR HEALTH PARTNERED WITH THE FOLLOWING ORGANIZATIONS AND THE OUTCOME OF THOSE COLLABORATIONS ARE OUTLINED BELOW:1) BIKE EAST BAY: BUILD COMMUNITY AROUND SAFE BICYCLING, BICYCLING CAPACITY AND ADVOCACY AROUND CONCORD BY GROWING BIKE CONCORD'S BIKE KITCHEN AND BIKE TENT PROGRAMS IN PARTNERSHIP WITH OLYMPIC CONTINUATION HIGH SCHOOL (CONCORD BIKE KITCHEN FELLOWSHIP PROGRAM) AND SUPPORTING BIKE TO WORK DAY IN CONCORD.- THERE WERE 4 YOUTH INTERNS ACTIVE AT THE THURSDAY BIKE KITCHEN OPEN SHOPS HOURS DURING THE SUMMER MONTH OF 2021. TRAINEES HAVE SPENT TWO HOURS ONCE A WEEK OUTDOORS AT THE BIKE KITCHEN FROM JANUARY THROUGH JULY. THE TRAINING SCHEDULE WAS MODIFIED DUE TO COVID-19.2) BEYOND VIOLENCE PROGRAM: PROVIDE INTERVENTION AND REFERRALS TO VIOLENCE-RELATED TRAUMA VICTIMS IN ORDER TO PREVENT RECIDIVISM AND PROVIDE SUPPORT SERVICES FOR FULL RECOVERY. PARTNER ORGANIZATIONS INCLUDE: CENTER FOR HUMAN DEVELOPMENT, ONE DAY AT A TIME AND RYSE CENTER.- IN 2021, THERE WAS A TOTAL OF CLIENT LOAD OF 66 INDIVIDUALS WHO CONSENTED TO RECEIVE BEYOND VIOLENCE SERVICES AT THE FOLLOWING PARTNER NONPROFIT ORGANIZATIONS: RYSE CENTER IN RICHMOND, ONE DAY AT A TIME IN BRENTWOOD, AND CENTER FOR HUMAN DEVELOPMENT IN CONCORD. INTERVENTION SPECIALISTS PURSUED A TOTAL OF 25 SUPPORT SERVICE INTERVENTIONS FOR AN AVERAGE OF 3.9 INTERVENTION PER CLIENT.3) CONTRA COSTA FAMILY JUSTICE CENTERS: SUPPORT FAMILY JUSTICE CENTER TO PROVIDE NAVIGATION SERVICES AND MENTAL HEALTH SERVICES TO VICTIMS AND SURVIVORS OF INTERPERSONAL VIOLENCE IN CENTRAL AND EAST CONTRA COSTA COUNTY.- IN 2021, 1,898 INDIVIDUALS SERVED IN EAST AND CENTRAL FAMILY JUSTICE CENTERS. 223 CLIENTS WERE CONNECTED TO MENTAL HEALTH SERVICES. 89% OF CLIENTS DEMONSTRATED AN INCREASE IN MENTAL HEALTH AND WELLNESS KNOWLEDGE.
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4) HEALTHY AND ACTIVE BEFORE 5 (HAB45): SUPPORT HAB45 TO PREVENT OBESITY IN CHILDREN AGE 0 TO 5 BY ADDRESSING BARRIERS TO HEALTHY EATING AND ACTIVE PLAY.- IN 2021, HAB45 AWARDED MINI-GRANTS FOR HEALTHY POLICIES AT FIVE CHILDCARE FACILITIES. EACH SITE HAS REVISED THEIR WELLNESS POLICY TO INCORPORATE COVID-19 HEALTH AND SAFETY GUIDELINES, WHILE MAINTAINING PRACTICES THAT SUPPORT NUTRITION AND PHYSICAL ACTIVITY FOR CHILDREN. TOGETHER, THESE POLICIES BENEFIT APPROXIMATELY 82 CHILDREN AND 57 ADULTS.- HAB45 CONTINUES TO PROVIDE TECHNICAL ASSISTANCE TO PARENTS IN THE FIRST 5 REGIONAL GROUPS FOR THEIR ONGOING ADVOCACY FOR SAFER COMMUNITIES FOR LOW-INCOME FAMILIES WITH YOUNG CHILDREN.5) KIDPOWER: PROVIDE EMPOWERMENT TRAININGS FOR TRANSGENDER/GENDER DIVERSE YOUTH, FAMILIES AND ADVOCATE WITH A GOAL OF PROVIDING SKILLS AND STRATEGIES TO PREVENT PERSONAL HARM. TO PROTECT PHYSICAL AND EMOTIONAL SAFETY, AND TO REDUCE RISKS OF VICTIMIZATION.- PROVIDED 19 ZOOM TRAININGS AND COACHING PROGRAMS FOR A TOTAL OF 325 PEOPLE AT 8 PROGRAMS/SCHOOLS IN THE EAST BAY, CONSISTING OF 198 CHILDREN AND YOUTHS, INCLUDING THOSE WITH DISABILITIES, 24 ADULTS WITH INTELECTUAL DISABILITIES, 49 PARENTS, AND 54 TEACHERS/PROGRAM STAFF. - OF THOSE WHO COMPLETED THE POST-TRAINING EVALUATION, 92.9% IMPROVED IN ALL 7 SKILLS TAUGHT AND SHOWED AN INCREASE IN THEIR UNDERSTANDING AND APPLICATION OF "PEOPLE SAFETY AND "SOCIAL-EMOTIONAL HEALTH AND SAFETY" SKILLS. - OF THOSE WHO COMPLETED THE POST-TRAINING EVALUATION, 91.4% HAD INCREASED THEIR ABILITY TO TEACH THEIR CHILDREN THE SKILLS IN ALL SEVEN CORE KIDPOWER AREAS.JOHN MUIR HEALTH WILL NOT ADDRESS THE FOLLOWING HEALTH NEEDS:1. EDUCATION AND LITERACY2. HEALTHY EATING/ACTIVE LIVING3. TRANSPORTATION AND TRAFFIC4. CLIMATE/NATURAL ENVIRONMENTJMH RECOGNIZES THE IMPORTANCE OF EACH OF THE PRIORITIZED COMMUNITY HEALTH NEEDS. HOWEVER, JMH'S EXPERIENCE IS THAT OUR INVESTMENTS COULD HAVE THE MOST IMPACT ON COMMUNITY HEALTH BY FOCUSING RESOURCES ON THE SELECTED COMMUNITY HEALTH NEEDS. THEREFORE, THE COMMUNITY BENEFIT OVERSIGHT COMMITTEE DECIDED TO ADDRESS THE COMMUNITY HEALTH NEEDS THAT ARE ALIGNED WITH OUR MISSION, LEVERAGE JMH'S EXPERTISE, AND HAVE FEASIBLE INTERVENTIONS AND PARTNERS FOR SCALABLE IMPACT.THE SELECTED HEALTH NEEDS DO NOT REPRESENT EVERYTHING JOHN MUIR HEALTH DOES TO IMPROVE COMMUNITY HEALTH. FOR THOSE NEEDS NOT SELECTED, GENERALLY, JOHN MUIR DOES NOT HAVE THE EXPERTISE OR CAPACITY TO ADDRESS THE NEED; HOWEVER, THERE ARE AREAS OF OVERLAP WITH CURRENT COMMUNITY BENEFIT STRATEGIES. FOR EXAMPLE, WHILE HEALTHY EATING AND ACTIVE LIVING WAS NOT EXPLICITLY SELECTED AS A PRIORITIZED NEED, JOHN MUIR HEALTH WILL SUPPORT EFFORTS TO PROMOTE HEALTHY EATING AND ACTIVE LIVING BY FOCUSING ON ECONOMIC SECURITY, WHICH INCLUDES REDUCING FOOD INSECURITY. IN ADDITION, WHILE TRANSPORTATION WAS NOT CHOSEN, JOHN MUIR HEALTH WILL SUPPORT TRANSPORTATION INITIATIVES THAT DECREASE ISOLATION AMONG VULNERABLE SENIORS AND INCREASE ACCESS TO HEALTH AND SUPPORT SERVICES AMONG VULNERABLE INDIVIDUALS.AS DEMONSTRATED, JMH WILL CONTINUE TO BE A PART OF THE DIALOGUE AND WILL LOOK FOR COLLABORATION OPPORTUNITIES RELATED TO THE HEALTH NEEDS THAT JMH DOES NOT INTEND TO DIRECTLY ADDRESS WITH THE MAJORITY OF OUR COMMUNITY BENEFIT RESOURCES.
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PART V, SECTION B, LINE 13B
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INCOME LEVEL OTHER THAN FPGOTHER CRITERIA USED IS BASED ON THE PATIENT'S ELIGIBILITY FOR LOW-INCOME PROGRAMS THAT HAVE THE SAME OR MORE STRICT (LOWER) INCOME CRITERIA AS THE JOHN MUIR HEALTH CHARITY CARE PROGRAM. THIS INCLUDES PATIENTS WHO ARE QUALIFIED WITH SIX MONTHS OF THE DATE OF SERVICE FOR THE CALIFORNIA MEDICAID (MEDI-CAL) PROGRAM, OR FOR THE COUNTRY'S MEDICALLY INDIGENT PROGRAM. ADDITIONALLY, THE ORGANIZATION USES ESTIMATED FEDERAL POVERTY GUIDELINES DEVELOPED BY A CONTRACTED THIRD PARTY. THE THIRD PARTY DEVELOPED AN ALGORITHM BASED ON ESTIMATED HOUSEHOLD INCOME, WHICH IS THEN TRANSLATED INTO FPG FOR THE HOUSEHOLD.
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PART V, SECTION B, LINE 16A
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THE FAP WAS WIDELY AVAILABLE AT THE FOLLOWING URL: HTTPS://WWW.JOHNMUIRHEALTH.COM/PATIENTS-AND-VISITORS/PAYMENT-AND-INSURANCE/PATIENT-FINANCIAL-ASSISTANCE-PROGRAM.HTML
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PART V, SECTION B, LINE 16B
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THE FAP APPLICATION FORM WAS WIDELY AVAILABLE AT THE FOLLOWING URL: HTTPS://WWW.JOHNMUIRHEALTH.COM/PATIENTS-AND-VISITORS/PAYMENT-AND-INSURANCE/PATIENT-FINANCIAL-ASSISTANCE-PROGRAM.HTML
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PART V, SECTION B, LINE 16C
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A PLAIN LANGUAGE SUMMARY OF THE FAP WAS WIDELY AVAILABLE AT THE FOLLOWING URL: HTTPS://WWW.JOHNMUIRHEALTH.COM/PATIENTS-AND-VISITORS/PAYMENT-AND-INSURANCE/PATIENT-FINANCIAL-ASSISTANCE-PROGRAM.HTML
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